Desktop pc ports not working

January 1, 2013 at 16:02:34
Specs: Windows 7, 4.00

Hi my computers usb port wont work with a mouse and keyboard but they work with a external hard drive and i have tryed rebooting my computer and now my graphics card has stopped working.

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January 1, 2013 at 16:49:14

By rebooting do you mean restarting?

Some folk say rebooting when they really mean that they have restored the system.
If this is the case you need to get the latest drivers from your computer manufacturer.

Always pop back and let us know the outcome - thanks

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January 1, 2013 at 17:20:44

i mean i restarted the computer i cant access the computer in any way i need some sort of remote connection to connect to it any way how any way i can install the drivers through the wireless router

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January 1, 2013 at 17:34:27

Tap key F8 while booting and see if you get the list which shows Safe Mode.
If you can't get to that then you might have a hardware fault.

See if you can start in Safe Mode - it will take a while to arrive and look a bit odd. If so, go to Device Manager and see if there are any errors showing (usually red or yellow) under mice or keyboards. You can get to Device Manager by typing it in search.

Alternatively, if you can get to Safe Mode you could type System Restore in search and select a date before these problems came along.

Always pop back and let us know the outcome - thanks

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January 1, 2013 at 20:03:36

Are you trying the front USB ports or ports connected to a hub or expansion card? Keyboards and mice should be connected to USB ports directly on the motherboard. Also, many early motherboards that included USB3 ports that were not on the chipset are basically expansion ports. Even though the expansion chip in mounted on the motherboard, the chipset does not recognize the keyboard and mouse inputs, probably due to where the USB3 chip is interconnected to the chipset. In otherwords, if you have USB2 & USB3 ports, use the USB2 ports for the mouse and keyboard (they work fine on even USB1.1 ports on Windows 98 and '95 with service packs so speed is not an issue).

You have to be a little bit crazy to keep you from going insane.

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