Dell/printer/scanner/copier isn't working

July 25, 2011 at 17:32:40
Specs: Windows Vista
Since I have had newest version of Macfee installed-done by their techs-not by me...I cannot print or scan. Macfee gives me the run around to call Dell, etc. Can anyone shed any light on this and help me to get my system back up and running. I would be very grateful.

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July 25, 2011 at 18:54:31
How does your printer connect? Network or usb or what.

Did you have a virus before this install?

Any errors on a print test? Did you try that?

Do you have this printer installed as default printer?

Is it powered up and connected to the computer?

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