Dell XPS 420 dvd drive won't burn cd's,help

October 28, 2010 at 17:58:53
Specs: Windows Vista
Dvd drive burns dvd's and dowloads fine but audio files to burn do not finish and get stuck making a loud clicking noise. The computer has to be shutdown to remove the disc. Dell support said it maybe a bad optical eye and to replace the drive.

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October 28, 2010 at 18:03:12
sorry to say, Dell is probably right on that one! DVDRW's are real inexpensive anymore and you may even consider getting a USB external.

Some HELP in posting on plus free progs and instructions Cheers

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