dell studio1737 clicking and ejecting all cd'

February 9, 2011 at 11:04:26
Specs: Windows Vista
clicks and ejects all cd's immeadiately used very little what can I try besides sending back to dell or getting an external drive

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#1
February 9, 2011 at 12:46:14
Determine if it is bad. Try to boot to some cd or try a live usb flash linux to test it.

If it fails then most likely you would need to replace the drive either internal or external. Both cheap enough.

"The era of big government is over," said Clinton 1996


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#2
February 9, 2011 at 12:47:29
Optical drives are not generally repairable. I suggest you perform a full backup of your hard drive. If still under warranty then send it in for warranty repair. If the computer was a desktop I would suggest just replacing the drive yourself. Laptop optical drives are more expensive.

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#3
February 9, 2011 at 13:19:48
Have you, or is it possible anyone else has
- dropped this laptop ?
- spilled liquid in it ?
- ran into the drive's tray or otherwise subjected the optical drive to a physical jolt when the tray was ejected ?

If you or someone did any of those things, that's not covered by your warranty, unless you paid extra when you bought it for additional coverage that covers accidental damage.

"If still under warranty then send it in for warranty repair."

You can often have that done by a local place that is authorized to work on Dell computers without having to send it away from where you live.

If the only thing wrong is the optical drive will not work properly, there are lots of clone drives available for a reasonable price on the web that are compatible with being used in your model


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