|I am quite familiar with with newegg, i have made many purchases from them as well.|
Compare prices? I have and that is why I ordered from tigerdirect.
"The normal re-furbish may only include replacing missing items and giving it a quick look over. I think that is the way everywhere so it isn't necessarily a black mark against tiger."
This is not nearly my first experience with a re-certified (not re-furbished) Computer. I have purchased a total of 9, 2 were for my own projects. Some had very minor and easily remedied problems. This one is just crazy.
Insofar as the re-certification process, I agree that all of these machines can not be thoroughly inspected. However, they come with a clean install, of the OS.
So, there must be at least a cursory check on these systems. If the OS is installed, doesn't mean that a keyboard would have been used ( in this system the keyboard is the first device configured, can't do anything without it.). If so, what could have happened to the keyboard controller or MB from the time the OS was installed and I got the machine.
This PC is not intended to be my primary (I would never buy used for that purpose). Rather I purchase these for specific projects.
Anyway, at this point i will just send the PC back and try another.
I will end this post, but first thank you very much for your efforts. I really do appreciate your time and effort!
At least at this sight I was actually able to find someone who knew what they were talking about (OtheHill), unlike the other forums i have tried.
Thanks again and happy New Year to all!