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delete restoration failure

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Name: accoberg
Date: September 9, 2006 at 18:00:49 Pacific
OS: win xp home
CPU/Ram: 1gig 2200 athlon
Product: self
Comment:

Okay.. I built a computer about 2-3 years ago for a friend and today it crapped out. She had it in hibernate mode and during the resume phase it went to a screen that said delete restoration and resume to boot menu. No matter what I can't get it off of that screen. I tried resetting the CMOS and removing and replacing the battery. Same thing. I also tried booting from an XP disk but it always goes back to the resuming windows thing... I switched the boot menu to only read from the disk but when it asks me to hit a key to boot nothing happens when I do. Please help!



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Response Number 1
Name: XpUser
Date: September 9, 2006 at 18:06:20 Pacific

Response Number 2
Name: Sabertooth
Date: September 9, 2006 at 18:08:44 Pacific
Reply:

Press the F8 key while the system is rebooting to delete the restoration data and boot up normally.

http://support.microsoft.com/?kbid=907477


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Response Number 3
Name: Sabertooth
Date: September 9, 2006 at 18:13:20 Pacific
Reply:

XPUser BMTTP ;-(


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Response Number 4
Name: accoberg
Date: September 9, 2006 at 18:16:09 Pacific
Reply:

I was excited by the tip... but it actually does NOT delete the restoration data... it freezes at that point... doing nothing.
i can't even get it to boot from the CD... argh!


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Response Number 5
Name: XpUser
Date: September 9, 2006 at 18:16:34 Pacific
Reply:

LOL we think alike - I think you would have beaten me if I decided to give some explanation along with the MSKB link.

i_XpUser


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Response Number 6
Name: accoberg
Date: September 9, 2006 at 18:20:03 Pacific
Reply:

another thought...
it's a USB wireless keyboard. even though it lets me get the bios could it be the keyboard comes unoperative during startup?


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Response Number 7
Name: Sabertooth
Date: September 9, 2006 at 19:14:20 Pacific
Reply:

Doubt it.

What about last known good configuration?


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Response Number 8
Name: accoberg
Date: September 9, 2006 at 19:16:50 Pacific
Reply:

okay... i used a regular keyboard and now I am getting the blue screen of death saying unmountable boot sector... i have xp... anyway of not reformatting?


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Response Number 9
Name: Sabertooth
Date: September 9, 2006 at 19:39:57 Pacific
Reply:

You should boot from your XP disc and go into recovery console, then run chkdsk /r to resolve that error.

0. Boot off of a Windows XP CD. Press R to get to the recovery console.

1. Press 1 to log onto Windows then press Enter. You will need the administrative password to get into to command prompt. If the administrator password was blank press enter.

2. Type: chkdsk /r

3. When the disk check is done type: Exit

4. Take the Windows XP CD out. Windows should start normally.


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Response Number 10
Name: accoberg
Date: September 10, 2006 at 06:28:58 Pacific
Reply:

Okay... as a last resort I did the chkdsk /r and it got to a point where it found sectors and stopped working. Totally fried the drive, atleast the boot portion which seemingly was gone anyway.
Went and got another drive, will it be possible to salvage information off the old one still?
Thanks


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Response Number 11
Name: Sabertooth
Date: September 10, 2006 at 07:08:33 Pacific
Reply:

You might be lucky depending on the location and how severe those bad sectors are.

Set that drive aside for now & only attempt to access it (as a slaved device) once you've gotten the new drive up and running.


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Response Number 12
Name: accoberg
Date: September 10, 2006 at 07:17:51 Pacific
Reply:

okay.. new drive is going good. I put in the old one as a slave and it says that it is not formatted when I try and access it through my computer.
Would i fare better if I put it in my ext. and tried getting in through the usb connection? (i know, probably grasping at straws here)


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Response Number 13
Name: Sabertooth
Date: September 10, 2006 at 07:46:19 Pacific
Reply:

I sensed and was dreading the response above.

Anyway try it through the USB connection, you might have a better shot at an access.


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