dead laptop screen?

Hewlett-packard Compaq 40gb 7200rpm lapt...
August 1, 2010 at 08:53:40
Specs: Windows 7
I took my son's laptop into a local computer shop here, to get the ac fixed, and they said that the internal part that the ac adapter goes into needed to be replaced (soldered onto the MB), and now the guy just called and said he fixed that, but now the screen isn't working. It works fine hooks up to a monitor. He thinks it needs the cable replaced.

We had no issues with the screen before taking it in. Could the repair guy have broken something while he was fixing the ac input? I really don't feel like i should be paying for another repair, when the screen worked fine when i took it in. It is 3 years old, but other than the battery and ac was working just fine.

See More: dead laptop screen?

Report •

August 1, 2010 at 08:57:49
You need to take this issue up with the repair shop. The two issues are not related, IMO. The shop may have damaged something in the process of dis-assembly or re-assembly.

What does the shop owner have to say about it?

Report •

August 1, 2010 at 09:09:12
So far all he has said is that he thinks it is the cable, and lent me an lcd monitor, so that we could take the laptop home while the part is on order. And that he wasn't charging me anything YET, as it isn't fixed.

He had quoted me $100 to fix the ac input thing, and was taking a bunch of parts in as trade on the repair (a MB, ram, video card that I had from when i rebuilt my pc this spring).

I don't want to be unreasonable, but it sure seems like fixing the screen should be his responsibility, as he knows it was working when we brought it in.

Report •

Related Solutions

Ask Question