Data media not recognized in any devices

hp pavilion tower / P8580c
January 24, 2010 at 08:38:16
Specs: Windows 98, Pentium III/256MB
Device manager says the cd writer, dvd & floppy are working properly, but does not recognize when i put in a cd, dvd or floppy that work on my other systems.

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January 24, 2010 at 09:56:05
Do you have itunes ? If so you may need to reset the upper and lower filters in your system registry or if you have another type of conflict

Follow the path in the registry back up your registry first. then delete the upper and lower filters in file 4d36e95 reboot your pc and it should work let me know.

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January 24, 2010 at 10:33:38
Tell us the make and model of your brand name system, or if you have a generic desktop system, the make and model of the mboard.
The specific model of a brand name system is shown on a label on the outside of the case somewhere, or it can often be determined by going to the brand name's web site.
The model, sometimes the make, of a mboard in a generic desktop system is usually printed on the mboard's surface in obvious larger characters, often between the slots.

The model is often also displayed on a logo (graphical) screen early in the boot, but it's often not specfic as the specific model number.

"CPU/Ram: Pentium III/256MB"

Some older mboards may develop a bad capacitor problem over time because the electrolytic capacitors were not made properly in the first place.

Open up your case and examine the mboard to see if you have bad capacitors, and/or other findable signs of mboard damage .

This was the original bad capacitor problem - has some example pictures.
History of why the exploding capacitors and which mboard makers were affected:

What to look for, mboard symptoms, example pictures:
Home page that site
- what the problem is caused by
- he says there are STILL bad capacitors on more recent mboards.

Pictures of blown capacitors, other components, power supplies, Athlon cpu's, etc.:

"Device manager says the cd writer, dvd & floppy are working properly, but does not recognize when i put in a cd, dvd or floppy that work on my other systems."

Optical drives and floppy drives (and PS/2 keyboards, PS/2 mice, USB ports, and serial ports) require the PS to produce an accurate +5v voltage and enough current at that voltage.
If the actual voltage is too high, I've seen where that eventually damages floppy drives first, then optical drives, then cards in slots, as time goes by - the led on the drive may work, the led may respond to you inserting a disk, optical drives may still open and close okay (that does not require the data connection to be working properly) yet the drive's board is damaged and cannot work properly. In that case, the floppy drive or optical drive cannot work properly in any computer.
If the actual voltage is too low, at least some things that require +5v may not work properly.
If the actual voltage is zero, no device that reqiuires +5v will work properly, yet, at least I've seen this with with AT systems, the hard drive may still boot fine, the basic functions of the system still work otherwise. The led on floppy drives will not light up.

If this is a desktop computer....

Check your PS.
Make sure +5v is within 10% or it's nominal value.
Make sure it's fan is spinning, and that it's not filled with dust and lint.
See response 4 in this:

If it is failing, you can usually replace it with any decent standard sized standard ATX PS with the same capacity or greater.

Standard (PS/2) power supply size - 86mm high, 150mm wide, 140mm deep, or 3 3/8" h x 5 7/8" w x 5 1/2" d , or very close to that, though the depth can be more or less for some PSs.

Don't buy an el-cheapo PS.
See response 3 in this:

If this is a desktop computer.....

Have you been fiddling with connections or components inside the case since the drives last worked properly?

A floppy drive data cable connection that is connected backwards on one end will cause the led on it to be lit up all the time the computer is running.
A single floppy drive on a 3 connector floppy cable must be on the right connector - the one on the end after the flipped wires in the data cable.
If there is no shround surrounding the data pins on the floppy, if you do not get connector on all the pins, then boot, the drive's board is usually damaged (connecting the data connector backwards on all the pins does not harm the floppy, hard, or optical drive).
If the floppy drive power connector / power plug from the PS is designed such that the plug can be mistakenly installed on the wrong pins on the drive, then the computer is booted when that's on the wrong opins, that will fry the drive's board and the drive will not work properly
80 wire IDE data cables must have the proper connector connected to the mboard end - usually it's blue, but in any case it's the one farther from the middle connector on a 3 connector data cable.

This is about IDE data cables but the same things apply to floppy data cables....

It is common to un-intentionally damage IDE data cables, especially while removing them - the 80 wire ones are more likely to be damaged. What usually happens is the cable is ripped at either edge and the wires there are either damaged or severed, often right at a connector or under it's cable clamp there, where it's hard to see - if a wire is severed but it's ends are touching, the connection is intermittant, rather than being reliable.
Another common thing is for the data cable to be separated from the connector contacts a bit after you have removed a cable - there should be no gap between the data cable and the connector - if there is press the cable against the connector to eliminate the gap.
80 wire data cables are also easily damaged at either edge if the cable is sharply creased at a fold in the cable.

Try another data cable if in doubt.

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January 24, 2010 at 12:21:56
I do not have a file with that name. This pc is quite old, but the case has never been opend. My wife used it until she got a new system with xp. she uninstalled most of the prgrams and it was use by preteen granddaughter to play games for several years. It has not been on the internet in years and I just started to check it out so it can be used for all functions. Noticed the problem when I tried to play an audio CD. In an attempt to copy some files to put on new PC for teen grandaughter, it would not recognize usb flash drive, tried to use a floppy and it does not recognize the format of the floppy either.

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Related Solutions

January 24, 2010 at 23:15:09
Did you check for bad capacitors yet?

Did you try or check out anything in response 2?

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January 25, 2010 at 04:32:53
could be that it was a usb 2.0 flash drive not sure if it is backwards compatible. did you also try to format a floppy? and then write to it I believe if you are using windows 98 xp is a different file system so ofcourse it won;t read it. what files were you trying to copy? What types of cd's have you tried besides audio? do you have any cd's made for win 98 and am I right is this win 98 win 95 me?

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January 25, 2010 at 06:25:15
I have not opened the case as of yet. Yes it is a win 98 system. I tried to format the floppy and it said that the floppy was not compatible. I have tried various program cds, some win 98 game cds and my initial win 98 backup cds. It does not recognize any of them. I do believe that the flash drive was usb 2.0 and that may explain that one. I will open it up and check items in response # 2 as my next step. I am not willing to put any money into new hardware for this machine as it is not going to be used for any big functions. If the motherboard has a problem, then I would be much better off to buy a new PC with win 7, than to put money into this old PC.

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January 25, 2010 at 09:25:24
Do you have 98 or 98SE ??
RIGHT click on My Computer - that info is on the first screen you see. 98SE is much more versatile than 98.

"...tried to use a floppy and it does not recognize the format of the floppy either."

That does not necessarily indicate there's anything wrong with the floppy drive. You don't assume the floppy drive is no good after trying to read only one floppy - if it won't read ANY floppy, then of course the drive is defective. Try more than one floppy in the drive.

I have found floppy disks made since about 2000 are more likely than older ones to spontaneously develop bad sectors over time, and to even have one or more floppies in a new set that have them.
When you try to read such a floppy, depending on where (a )bad sector(s) is(are) on the floppy, you may get a message indicating Windows thinks it's not formatted, or it's formatted with something the operating system can't recognize, OR, the floppy shows it's contents okay, but one or more files on it will not read properly.
If the floppy has bad sectors in certain places, the operating system will "think" it's not formatted, and iif you attempt to format it, that may not be successful, or if it is successful, in ME and previous. the summary when it's finished may indicate it has bad sectors. In ME and previous, select Full format, not the default Quick format.

"I tried to format the floppy and it said that the floppy was not compatible."

That's a mis-quote of what the message would say.

Try another floppy disk.

Previously undetected bad sectors do not show up on a new (already formatted) or used defective floppy when you RIGHT click on it and look at it's Properties

I recommend that whenever you want to place data on a floppy, you run a FULL Format on it BEFORE you use it, because running that will accurately auto detect previously undetected bad sectors.
Insert it in the drive, RIGHT click on the drive letter, usually that's A:, choose Format.
In ME or previous, set the Format Type to FULL , leave other settings as is, and format it. When the format is finished, it displays a summary of the result. If it lists ANY bad sectors, I recommend you do NOT use that floppy - it will probably develop more bad sectors spontaneously - insert another floppy and try again.
In 2000 or above, the default settingas in format run a full format on the floppy. There is no summary of the result when the formatting is finished. RIGHT click on the floppy drive letter after the formatting has finished, select Properties. If the capacity is not the entire 1,457,664 bytes (or about half that for a 720kb 3.5" floppy) , it has bad sectors on it. I recommend you do NOT use that floppy - it will probably develop more bad sectors spontaneously - insert another floppy and try again.

"In an attempt to copy some files to put on new PC for teen grandaughter, it would not recognize usb flash drive"

"could be that it was a usb 2.0 flash drive not sure if it is backwards compatible."

I've never encountered any device that is rated to work as a USB 2.0 device that was not backward compatible with USB 1.x - it still works with USB 1.x support, it just can't transfer data as fast as it would if there were USB 2.0 support. If the mboard or card in aslot has USB 2.0 support, it also has built in USB 1.1 support. Older mboards that don't have USB 2.0 hardware support have USB 1.0 or USB 1.1 support if the USB is built in.

USB devices may not work correctly when they're connected to certain USB ports e.g. ports in a hub or on the front of a desktop case. If you have a desktop computer, you may have an IRQ sharing problem you need to fix, or your power supply may be starting to fail.
See response 3 in this:

Windows 98SE and previous DO NOT have built in support for recognizing a USB flash drive - they didn't exist when 98 came out, and no support for them was added in 98SE when it came out in 99. ME, released in late 99, and above operating systems, have built in support for recognizing them.

When flash drives first came out, included with them on a disk, or available on the maker's web site, they had Win 98 and/or 98SE drivers you could install (98SE drivers were/are much more common; Win 95 drivers are very rare if they exist at all) , but these days that's not the case, although a very few makers still have 98SE drivers you can download on their web sites.

Do you have 98 or 98SE ??
RIGHT click on My Computer - that info is on the first screen you see. 98SE is much more versatile than 98.

Win 98 drivers are the same or very similar to Win 95 drivers - Win 98SE drivers are different - in many cases they are the same as in ME, but support for flash drives is not built into previous to ME.

In you have 98SE, see Response 1 in this - I recommend you install generic drivers rather than ones for one brand:

If you have 98, see the same thing, but when you go to the link for the generic drivers, they are for 98SE - you have to click on a link on that page to get the 3.x ones for 98.

CD drives do not last forever.
Usually the first thing that fails is the drive's motor sleeve bearings have deteriorated to the pont they produce too much friction and the drive cannot spin at even the minimum 1X standard audio CD speed, or the disk won't spin at all.
The operating system and the computer's bios can't recognize any disk if the disk cannot spin fast enough to achieve at least 1X speed anymore.
The second most common thing is the laser, or one of the lasers on a combo or burner drive, burns out, or the circuits for it do.
You could try a laser lens cleaning CD in the drive, but the chances are if the drive won't recognize anything, even after you checking out my possible causes of your problem, you need to replace it. If you don't have such a CD, most places that sell CDs or DVDs have them, and even some "dollar" stores have them for a buck or two.
If you need another one, if the computer cpu runs at 400mhz or so or more, but not over 800mhz or so, get a new or used CD burner (only) or CD-Rom or CD burner/DVDrom drive. Computers slower than 400mhz or so won't work well with CD burners. Computers slower than 800mhz or so won't work well with readily available DVD combo burners (burn and read CDs and DVDs), there may be no burning software for previous to 2000 or ME included with the drive, and more recent one requirethe mboard chipset supports at least UDMA 66 drives and you must use an 80 wire data cable (your old mboard may support max UDMA 33 drives, or less).

NOTE that if you have NOT installed the drivers for the mboard's main chipset, hard drives and optical drives (CD and DVD drives) may NOT be detected correctly - that's especially common for old mboardswhen you connect the optical drive to secondary IDE.

Whenever you load Windows from a regular Windows CD (or DVD) from scratch, after Setup is finished you must load the drivers for the mboard, particularly the main chipset drivers, in order for Windows to have the proper drivers for and information about your mboard hardware, including it's AGP or PCI-E, ACPI, USB 2.0 if it has it, and hard drive controller support. If you have a generic system and have the CD that came with the mboard, all the necessary drivers are on it. If you load drivers from the web, brand name system builders and mboard makers often DO NOT have the main chipset drivers listed in the downloads for your model - in that case you must go to the maker of the main chipset's web site, get the drivers, and load them.

If you're not sure whether the main chipset drivers have been loaded, usually you do not need to un-install main chipset drivers if they are already there before installing them again - try installing them.

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January 25, 2010 at 18:24:20
I would not sink any money on this for a hardware problem either. I would suggest a new cable but the floopy and cd rom are on a seperate cable. also doesn't explain the usb drive. nor does it explain the recover disks not working. Really stumped as to what it could be. Since it doesn't seem to me you have any real data on it sometimes you can run a recovery from the hard drive or atleast you can from hp's windows xp and on up. If that isn't an option then no idea HP has a pc that is compaq brand that runs 349.99 would suggest that if you really need it . Stay away from any hp or compaq slimline models they are 2/3 my calls.

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