D: drive not accessible

Toshiba Satellite laptop with intel pent...
December 11, 2009 at 15:15:21
Specs: Windows XP

Some of the DVDs I try to play on my toshiba laptop play and others will not open, instead I get the message: "D:\ is not accessible. The request could not be performed because of an I/O device error". I am not sure why this is happening. My friends old computer can play the DVD. Any help will be great. By the way - I am a beginner w/computers.



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December 11, 2009 at 16:20:12
Look at the link below.

Did you install a different version of Windows on this laptop?


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December 11, 2009 at 17:16:11
Thanks for your msg. I don't know if a diff version of Windows was installed because the laptop was a gift from my friend. I tried the link below. After going to Device Manager I selected and expanded IDE ATA/ATAPI. The expansion included:
Intel(R) 8280 1EB Ultra ATA Storage Controllers
Primary IDE Channel
Secondary IDE Channel

My CD/DVD drive was not in the expanded menu. When I expanded my CD/DVD drive I got Mats---a DVD-RAM UJ-811.

Thanks again for your help!!

# Go to Start
# Right click My Computer
# Select Manage from the resulting menu
# In the Computer Management window, select Device Manager
# In the right pane, click to expand IDE ATA/ATAPI controllers
# Identify your CD/DVD drive in the expanded menu and right click the appropriate drive
# Select Properties
# In the Properties windows, click the Advanced Settings tab

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December 11, 2009 at 18:47:08
If some DVDs work and others don't then maybe the drive is dirty or beginning to fail. Also make sure the disk is clean. If a disk is slightly worn or smudged a good player may see it OK but a dirty or failing one may not. Get one of the cleaning disks and run it a few times

"It was far easier for you as civilized men to behave like barbarians
than it was for them as barbarians to behave like civilized men."

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