Crash Dumps

Acer / Ase380-ud440a
April 10, 2010 at 11:38:34
Specs: Windows Vista, 2 gigs
This Acer is consistently blue screen crashing
each time I try to browse through photo files,
video files, or work with any such files in
photoshop or movie maker. It will also start to
fail as soon as the My Pictures folder is
opened. It will message that SuperFetch has
failed and then slowly look more and more
basic until it crashes, or it will just straight up
crash with no warning. What could be causing

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April 10, 2010 at 12:07:44
"This Acer is consistently blue screen crashing ....."

Tell us exactly what you're seeing on the blue screen.

E.g. STOP: 0x000000xx (we don't need the stuff in brackets after that)

Is a problem file named? If so, it's often at the end of the text .
If you see that, copy it down and tell us what file it is.

If the blue screen vanishes before you can read it...

Win XP is set by default to automatically reboot when it encounters an unrecoverable error.

To have XP possibly display an error message you can investigate instead of the computer rebooting:

1. Click Start, and then right-click My Computer.
2. Click Properties.
3. Click the Advanced tab, and then click Settings under Startup and Recovery.
4. Under System failure, click on the small box beside Automatically restart to remove the checkmark.
5. Click OK, and then click OK.

If you then get an error message, look at all of it's details.

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