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Coral Photo Album 6

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Name: barrie
Date: April 23, 2007 at 03:04:24 Pacific
OS: Windows XP
CPU/Ram: P4 3.8GHz/2048MB
Product: Dell XPS600
Comment:

"Dell" installed Coral Photo Album 6. It has never worked. No discs given for this program. There is an Icon in the Taskbar "Coral Photo Downloader". If I try to get rid of this I receive an error Message "an invalid installation of Coral Photo Album 6 has been detected". I have tried to delete the program from 'Control Panel' Add/or Remove. Unsuccessful. Can anyone please help me to delete the program? I do not want it. Thank you very much.



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Response Number 1
Name: Tubesandwires
Date: April 23, 2007 at 08:40:05 Pacific
Reply:

""an invalid installation of Coral Photo Album 6 has been detected"."
"I have tried to delete the program from 'Control Panel' Add/or Remove. Unsuccessful"

The software is either corrupted, or something has been deleted that interferes with it being successfully un-installed.

Take a look at your Dell supplied Programs in your Start menu. There should be one that can install or re-install programs that came with the computer. If Corel Photo Album is there, install it again (it should then work). Reboot. Then in Control Panel - Add/Remove Programs, you should be able to successfully Un-install Corel Photo Album.


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Response Number 2
Name: barrie
Date: April 25, 2007 at 01:45:27 Pacific
Reply:

Many thanks for reply. "Start" menu - no Dell supplied programs. From "Programs" in "Start" - Coral Photo Centre - Coral Photo Album 6 - on clicking "This feature is on a CD Rom that is not available". Coral Photo Downloader - on clicking - the icon is already in the Task Bar. Thanks


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Response Number 3
Name: Tubesandwires
Date: April 25, 2007 at 12:44:33 Pacific
Reply:

""Start" menu - no Dell supplied programs."

There must be some if the software is still what Dell installed - there always are at least a few - at least something to make a Recovery CD set.

""This feature is on a CD Rom that is not available""

Dell doesn't normally supply any CD other than possibly a Recovery CD. I suspect it's more likely someone tried to install that program at some point and the installation failed or they didn't complete it. Search the web using the name of the program package and you may be able to find info about how to go about cleaning up the software and registry entries left behind from a failed installation. Are you sure it's Coral, not Corel?


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Response Number 4
Name: barrie
Date: April 26, 2007 at 09:03:05 Pacific
Reply:

Many thanks. I shall search the Web as you suggested. Sorry, it is Corel.


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