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Connecting external monitor

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Name: mortstiff
Date: August 20, 2007 at 08:05:21 Pacific
OS: Windows XP
CPU/Ram: 496MB RAM
Product: Dell Inspiron 700m
Comment:

I just attached an external monitor to my Inspiron notebook, using Windows XP. The problem is that when I get an image on both screens, the image on the external monitor is truncated - i.e., there are margins of black space about two inches on the top and bottom. I went to display properties-->troubleshooting-->graphic properties--multiple display and the setting is for Intel(R) Dual display clone. When I 'identified' both monitors, both were indicated by a large '1'. So next I tried clicking 'extended desktop' under 'multiple display' and designated my external monitor as the primary device. With that configuration, I get a full image on the external monitor, but no image on the notebook screen--only a blue empty screen--'identify' results in the monitor with a big '1' and the notebook with a big '2'. When I reverse this - i.e., I designate the notebook as the primary device, this is reversed - I get a blue empty screen on the external monitor. Question: how can I get a full image on both screens at the same time?



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Response Number 1
Name: XpUser
Date: August 20, 2007 at 08:14:56 Pacific
Reply:

Try read through some of the Dell documentations available for your model at the link below for resolution.

http://support.dell.com/support/edo...

i_Xp/VistaUser


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Response Number 2
Name: mortstiff
Date: August 20, 2007 at 10:12:07 Pacific
Reply:

Dell manuals ...now I have a headache along with the display problem.


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Response Number 3
Name: XpUser
Date: August 20, 2007 at 10:42:47 Pacific
Reply:

Are you asking us to read them for you?

i_Xp/VistaUser


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Response Number 4
Name: mortstiff
Date: August 20, 2007 at 14:19:31 Pacific
Reply:

No, I'm asking for some assistance. I obviously check Dell's help and support before I post on forums. I guess it wasn't obvious enough.


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