|I've just bought a new laptop running Windows 8.1. Laptop runs great, but I can't get it to read an external hard drive. When I plug in the external 2TB drive, it makes the sound acknowledging a new device (same as when I connect my phone, which works fine).|
I know the external drive has power (little blue light on hard drive is on). I know it's being read, as the sound is made by the laptop. I know the USB cord is okay, as it has been used to connect other objects. Running out of ideas. Recommendations?