Computer won't work after installing drivers!

Dell / Dell dm051...
August 9, 2009 at 06:06:34
Specs: Microsoft Windows XP Professional, 2.992 GHz / 3582 MB

I recently bought a HD Radeon 4670 for my Windows XP computer, and I have enough PCI slots for it (X16). I played several games for one or two days, but I noted deteriorating performance on the second day. I had installed the drivers on a disc that came with the video card.

Suddenly, my PC crashed one day, and after I restarted it, it loaded, then came to a black screen with much writing, asking me to either start the computer in "Safe Mode, Safe Mode with command prompt, Safe Mode with networking, [to] start windows normally or to start with last working settings. Naturally, I chose start windows normally, but after a few seconds of loading as normal, it came to a blue screen with a large amount of writing and an error message saying "STOP 0X00000QED (0X8b2b9900, 0xC0000006, 0x00000000, 0x00000000)" at the bottom preceded by various paragraphs saying to uninstall any hardware I may have recently installed.

But I am unable to boot the computer in any mode, including Safe Mode, so I can't delete the drivers I recently installed, and which I am certain to be the subject.

Also, I have realised that I did not delete the drivers on my previous video card, a Radeon X600, and I am wondering if this is a driver conflict or is it outdated drivers, or what?

Please help!

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August 9, 2009 at 08:26:48
It looks like your computer has onboard video. I would shut the computer down, remove the video card-then hook up the monitor to the onboard video. You may or may not have to enable the onboard video in the buos. If it boots up OK, uninstall the drivers for Radeon X600.

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August 9, 2009 at 11:57:44
Cheers for the help....but I'm not sure exactly where I connect the display driver to to activate the onboard video, because the only place the display cable can connect is like a little slot on the video card. If the card is removed, there is nowhere to plug in the display cable for my monitor.

Do you guys know where the slot to plug in the display cable into the onboard video is?

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August 9, 2009 at 12:17:05
If you only have one vga input and it's on the card, then you don't have onboard video. If you had onboard video, you would have a second input off the motherboard in the back of the computer too. Try removing the card and boot up. After it boots up, shut it down and reinstall the card and see if windows picks it up as a new device.

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August 10, 2009 at 08:11:46
Right, I hooked it up to the onboard video after removing my card first (I eventually found the slot, lol) and I enabled onboard video in the BIOS, but whenever I try to start it, it still comes up with the same message, no matter what setting I try.........


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