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Computer won't power up
Name: Jetsticks Date: March 31, 2006 at 10:55:30 Pacific OS: Windows XP Home CPU/Ram: Pent 4/2.6 GHZ Product: Dell
Comment:
I recently installed a new motherboard (N2828) to my Dell 4600 because the Dell tech spec told me over the phone that my motherboard was bad. Now I cannot get the computer to power up. I have the power light on on the motherboard but I can't even open my CD drive. I'm sure I hooked everything up properly. Before I bring this in to a computer shop, can someone help out?
Name: GX1 Man Date: March 31, 2006 at 13:00:30 Pacific
Reply:
Have you ever changed out a motherboard before? Are you sure the power supply is OK?
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Response Number 2
Name: larryf215 Date: March 31, 2006 at 14:31:56 Pacific
Reply:
how do you determine its a bad motherboard over the phone? was it still under waranty?
larry
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Response Number 3
Name: street1 Date: March 31, 2006 at 16:53:48 Pacific
Reply:
2Y832, N2828 and F4491.
These are the 3 motherboard part I.D.s for your computer.
Did Dell send you the same motherboard you originally had?
I am just thinking all three are compatable,but maybe some plug-in connection is slightly different.
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Response Number 4
Name: Jetsticks Date: April 12, 2006 at 10:28:52 Pacific
Reply:
Thanks for the replies. I've beenout of town and I just got back. It looks like it was my power supply afterall. Looks like Dell got me for the price of a new motherboard when I really didn't need one!
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