Computer wont boot via restart

June 1, 2009 at 07:40:07
Specs: Windows XP
Very recently I noticed my computer refuses to boot up when I use startup > restart or a software update tries to restart my computer once it finishes installation. I have no problem booting up when the CPU is off and I power up, but if I restart I have to force shutdown and then boot up from a powered down state. When it restarts the mother board makes a 2 second long continuous beep instead of the normal single beep when the CPU power is turn on.

I've narrowed the cause down to the display drivers- any of the versions for my gfx card (nVidia 9800 GX2) seem to cause this. I have deleted my entire partition, wrote zeros over the entire drive, flashed the bios, everything my brother and I can think of. From a fresh install of XP, with nothing loaded besides the motherboard drivers the computer will restart fine. As soon as install nVidia drives my PC loses the ability to restart properly. When I boot up in safe mode, I can restart perfectly fine.

My guess is there's something wrong with my GFX card. Can I prove this is something the warranty should cover? Could this have anything to do with loose wires? Any help or advice would be much appreciated.

GFX: nVidia 9800 GX2
Motherboard: nVidia NF790i ULTRA SLI

See More: Computer wont boot via restart

Report •

June 1, 2009 at 09:02:12
I doubt it's the card but there's probably no way to know for sure unless you swap it out for an identical one.

More likely it's a driver issue. Check nvidia's site for either older or newer compatible drivers for that card.

Report •

June 1, 2009 at 09:25:13
Yeah, I think I'll hit Best Buy today and pick up a different card to test. I've tried the drivers that came with card and at least 3 different versions since- every driver responds the same way.

Report •

June 1, 2009 at 09:43:18
I used to use some older nvidia cards with 98 installations. I'd always set up the mouse and cdrom to work when 'restart in msdos mode' was selected from the shutdown menu. I noticed that some nvidia driver versions would cause a lock up when that shutdown option was selected.

The older versions would work OK. Then several newer versions would cause the lock up. As I recall, eventually they came out with a newer version that worked OK.

Not exactly your situation but video drivers are often related to shutdown problems.

Report •

Related Solutions

Ask Question