Computer will not go into safe mode

May 20, 2013 at 07:18:57
Specs: Windows xp
Stop: 0x0000007B is the message I'm getting after disabling auto restart. Think I may have the moneypak virus. Any ideas on next step

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May 20, 2013 at 08:39:35
This Microsoft troubleshooting might help
although if you can boot to windows i suggest downloading malwarebytes and scanning your pc for any infections. Make sure you have the latest drivers for your hardware and make sure they are the correct drivers.

computers are a second home

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May 20, 2013 at 09:01:48
Thank you for your help. I can't boot to windows so I'll check out the Microsoft info. Waiting for a chkdsk scan in recovery console to finish. Maybe that will give me more direction. Computer problems are not my specialty so I appreciate any input. Thanks!

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May 20, 2013 at 09:51:56
"Think I may have the moneypak virus"

If you did, you wouldn't be able to boot into Windows or safe mode, all you would see is the ransomware screen, something like THIS.

"Stop: 0x0000007B is the message I'm getting"

There should be more to the error message than that - INACCESSIBLE_BOOT_DEVICE?

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May 20, 2013 at 10:41:59

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May 20, 2013 at 12:43:54
I am unable to boot into windows or safe mode. The blue screen has 3 paragraphs about a prob being detected, check for viruses, run chkdsk, etc. the last line says tech info... STOP: 0x0000007B (0xF789e524, 0xC0000034, 0x00000000, 0x00000000)

That's all for the error message.
I did do chkdsk in recovery but it said it fixed some things but still same prob after restarting.

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May 20, 2013 at 14:06:05
You need to eliminate a possibly failing hard drive as the cause before moving on to other possible causes, as stop error 0x0000007B has been known to be triggered by a bad hard drive.

You can test it with a bootable CD containing HGST Pre-2013 Drive Fitness Test. Download the CD Image from here:

Create a CD from the ISO file with IMGBurn:

Boot your PC from that CD. Test with the "Quick Test" first, then test again with the "Advanced Test".

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May 20, 2013 at 17:40:30
Thank you for your input. Will try this and see.

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