Computer shuts down while working

September 10, 2009 at 12:12:43
Specs: Windows Vista
I've got a dell inspiron 1525 laptop running Windows Vista, and it's only a little over a year old. Over the last few months, it's started shutting down unexpectedly. At first, I assumed it was overheating, and it still may be, but I got one of those usb-powered fan pads that go underneath it, and it still does it. It does it when I'm online or working on documents, but does it much more frequently-- almost invariably, actually-- when I'm playing games. I limit it to using only one or two things at a time-- iTunes and MS Word or Firefox, and I shut down everything if I'm playing a game, but it hasn't lessened at all. I'm a little computer illiterate, and most of the other people who have had this difficulty seem to be responded to with really complicated computer language, so I'm feeling quite lost at the moment. Any help would be sincerely appreciated!

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September 10, 2009 at 13:10:54
Look at the event viewer logs.

Use the help and support page and search for event viewer.

It should go to a folder where you can view reports under different categories. Start by looking at system red marks about the time the crash happened. You can follow the error most time by double clicking on the error read out..

Playing to the angels
Les Paul (1915-2009)

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September 10, 2009 at 14:21:09
Heat 'is' the most likely cause. The following website, has a cleaning procedure for laptops:

But, an additional factor might be that you have too much stuff running in the background. Use Msconfig > Startup tab to see what's starting when you boot up, and try to eliminate those that you don't need running all the time. While you are at it, lookout for malware.

Using msconfig:

Checking tasks that are starting automatically:

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September 11, 2009 at 05:17:02
pl try it with power pluged in and without power

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