Computer Shutdown restarted randomly

December 8, 2015 at 22:54:28
Specs: Windows 7, I-5 4570k/ 16 gigs of ram
My computer tower fell recently and my computer was shutting down by itself and just staying off, So I changed my power supply, my motherboard and put a new Cpu cooler on as well and my temps have been running really low. I was in the middle of a video game and my Computer just shut off on its own and restarted itself, any ideas or help would be useful.

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#1
December 9, 2015 at 09:06:54
Hard drives do not like mechanical shock or sudden movement so hard drive damage has to be a possibility, something you seem to have completely overlooked.

You should test it with the hard drive manufacturer's diagnostic software which loads from a bootable CD or pen drive. It's free & you can download the CD image from their website.

Don't try to test the system hard drive with Windows-based diagnostic software, you need the bootable CD version to test it properly.

message edited by phil22


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#2
December 9, 2015 at 09:21:14
"I changed my power supply, my motherboard and put a new Cpu cooler on as well and my temps have been running really low"

How far did the tower fall? Randomly replacing parts is not a cost effective way of troubleshooting. Did you replace the board with the exact same make/model? As for the PSU, you didn't provide any info so we don't know if you upgraded or downgraded. Increasing the wattage isn't necessarily an upgrade if the PSU is spec'd out poorly. Do you here a click just before the system restarts?

If you haven't already done so, try disabling the auto-restart feature. That way, a blue screen error message will be displayed instead.

http://pcsupport.about.com/od/windo...


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#3
January 6, 2016 at 00:49:17
Hi I've had computer for a while and it's never done this before it just shuts down some times and then tries to reboot at least 3 or 4 times with no success and I'm pretty sure it's not over heating.
I'm wondering if any one has had this happen to them, if so how can I fix this problem

message edited by Littledude


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Related Solutions

#4
January 6, 2016 at 00:53:02
"just shuts down some times and then tries to reboot at least 3 or 4 times with no success"

Please download Farbar Recovery Scan Tool and save it onto your Desktop. If your default download location is not the Desktop, drag it out of it's location onto the Desktop.
http://www.bleepingcomputer.com/dow...
If we have to run Farbar more than once, refer this SS.
http://i.imgur.com/yUxNw0j.gif
Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) on the Desktop.
The first time the tool is run, it makes also another log (Addition.txt).
The logs are large, upload them using Zippy ( No account/registration needed ) or upload to a site of your choosing. Give us the links please.
http://www.zippyshare.com/
Instructions on how to use ZippyShare.
http://i.imgur.com/naG6t2T.gif
http://i.imgur.com/Vi9ZdIh.gif
http://i.imgur.com/1IZu5kP.gif


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#5
January 7, 2016 at 18:15:31
I had a customer who dropped his desktop that had the same problem. Turned out to be the power switch. You can remove the power switch connectors from the board and test with the reset switch in its place.

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