|I have a friend who asked me to take a look at his computer recently.|
When you attempt to boot the computer normally, it will POST and display the windows 7 "Windows is starting" screen but then automatically does a soft restart on its own, this happens repeatedly - every once and a while it will actually boot to the OS but it will again restart shortly after.
I recently reloaded his PC with windows 7 (it was previously) and did a clean install. The computer worked fine for a couple of weeks until this started. It will boot into safe mode just fine. I have done a memtest on the memory and a check disk on the drive.
What seemed odd to me was when I booted the computer to the windows 7 disk, it randomly restarted while booted to the disk as well. So this makes me think its hardware related and not software/OS.
During the memtest, a bootable disk image, which took almost 30 minutes it did not restart at all.
I have reseated the RAM and tried to boot one stick at a time with both slots. No dice.
The computer in question is a Dell Inspiron 1564
Windows 7 64-bit - Intel core 2, 4 GB RAM - laptop is not more than 2 or 3 years old.
I did get a couple of BSOD, with stop code 0x00000124, and the only events in EV are a kernel power from the unexpected shutdown.
I was able to update all the drivers, but its running an outdated BIOS. A4 (current A13) - however I am not able to flash them from within safe mode...
Thanks in advance