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Computer not starting

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Name: jtitus07
Date: June 21, 2009 at 11:39:30 Pacific
OS: Windows XP
Subcategory: General
Comment:

Recently I've installed a new piece of software which required a restart. Upon restarting the computer failed to post and now just sits on the MoBo logo screen. I've tried pulling the cmos battery and reinserting it, and pulling out each stick of RAM and starting it with only one in (to eliminate a dead stick) all to no avail. All the fans and everything turn on, it just stops at the MB logo screen. Not sure where to go from here.



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Response Number 1
Name: StuartS
Date: June 21, 2009 at 11:51:52 Pacific
Reply:

Do you have any USB devices plugged in? If so try unplugging them and try again. Occasionally there are some USB devices that wont start from cold. They have to have fully functioning operating system.

Stuart


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Response Number 2
Name: jtitus07
Date: June 21, 2009 at 11:55:55 Pacific
Reply:

no USB devices. The computer was working fine until this restart. The only change was I installed a new piece of software and restarted. No new hardware, nothing plugged in.

Oh and I forgot to add, the computer beeps one short beep and then gets stuck. usually it beeps one short beep into the logo screen, then one short beep out of the logo screen.


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Response Number 3
Name: jtitus07
Date: June 21, 2009 at 12:26:10 Pacific
Reply:

ok...realised I had my USB printer plugged in. Unplugged and all seemed to start normal. Went into the bios to restore the settings (since I previously reset them) and my only option is to boot from my Floppy drive. It doesn't even see my HDD or CD drive. Of course because of this it won't boot now


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Response Number 4
Name: Supertrucker
Date: June 21, 2009 at 16:20:24 Pacific
Reply:

What was this software?

WinXp Amd 64 3000 Msi Neo2 Platinuim 1 gig ddr 400. When we cast a pebble into a pond we should look past the first ripple.


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Response Number 5
Name: jtitus07
Date: June 21, 2009 at 18:06:10 Pacific
Reply:

It was a game which I have since installed on another computer (without internet) and it works ok. The game did have the starforce copyright protection associated with it. Not sure if that would affect anything.

Game is called "Emergency Fire Response"


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Response Number 6
Name: Supertrucker
Date: June 21, 2009 at 19:16:07 Pacific
Reply:

Bios doesn't see cd or hd?

WinXp Amd 64 3000 Msi Neo2 Platinuim 1 gig ddr 400. When we cast a pebble into a pond we should look past the first ripple.


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Response Number 7
Name: Supertrucker
Date: June 21, 2009 at 19:23:11 Pacific
Reply:

Both req 12 and 5 volt. Got a volt meter? With the power on test the red and yellow leads on 1 of the 4 pin molex connectors. If you don't have both the 1 of your psu rails died.

WinXp Amd 64 3000 Msi Neo2 Platinuim 1 gig ddr 400. When we cast a pebble into a pond we should look past the first ripple.


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Response Number 8
Name: jtitus07
Date: June 21, 2009 at 19:30:53 Pacific
Reply:

Problem Solved. Sort of.

Turns out after resetting the CMOS I had to re-enable the SATA controller from the BIOS. After doing that, HDD is booting and working, but It still doesn't recognize my DVD-ROM



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Response Number 9
Name: Supertrucker
Date: June 21, 2009 at 21:45:10 Pacific
Reply:

Cd is eide or sata?

WinXp Amd 64 3000 Msi Neo2 Platinuim 1 gig ddr 400. When we cast a pebble into a pond we should look past the first ripple.


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Response Number 10
Name: Supertrucker
Date: June 21, 2009 at 21:48:32 Pacific
Reply:

Is there an option to enable udma in your bios?

WinXp Amd 64 3000 Msi Neo2 Platinuim 1 gig ddr 400. When we cast a pebble into a pond we should look past the first ripple.


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Response Number 11
Name: jtitus07
Date: June 22, 2009 at 04:16:16 Pacific
Reply:

CD is IDE, and I didn't see an option for that, but will double check this afternoon


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Response Number 12
Name: jtitus07
Date: June 22, 2009 at 14:28:05 Pacific
Reply:

no UDMA option that I can find


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Response Number 13
Name: Supertrucker
Date: June 22, 2009 at 15:42:46 Pacific
Reply:

Sorrt was in the warehouse. Do you have a spare cd drive you can hook up? Just to test the eide channel? Does your cd drive lite up when you boot?

WinXp Amd 64 3000 Msi Neo2 Platinuim 1 gig ddr 400. When we cast a pebble into a pond we should look past the first ripple.


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Response Number 14
Name: jtitus07
Date: June 23, 2009 at 03:51:32 Pacific
Reply:

computers are funny. It works now, and all it was was bad settings. I had set bios to P-ATA+S-ATA and that got the HDD working. Turns out I needed to keep it at P-ATA Only and just change the option to keep S-ATA enabled. (Not sure if these settings are MB specific, so you may have no clue what I'm talking about)

But anyhow, it works like a champ again.

Thanks to all who responded.


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Response Number 15
Name: Supertrucker
Date: June 23, 2009 at 07:54:26 Pacific
Reply:

Good job.

WinXp Amd 64 3000 Msi Neo2 Platinuim 1 gig ddr 400. When we cast a pebble into a pond we should look past the first ripple.


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Response Number 16
Name: Supertrucker
Date: June 23, 2009 at 07:58:33 Pacific
Reply:

You might look around and see if there a bios backup utility that supports your bios version (jic).

WinXp Amd 64 3000 Msi Neo2 Platinuim 1 gig ddr 400. When we cast a pebble into a pond we should look past the first ripple.


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