Articles

Solved Computer freezes on BIOS splash screen

October 5, 2012 at 12:15:38
Specs: Windows XP SP3, AMD Athlon 2GHz/512 MB RAM

Hi. I apologize in advance if this isn't the right place to post this.
I am having trouble with an HP Pavilion a530n. When I turn the computer on, I can't get past the BIOS splash screen. It simply freezes. I can't boot off a cd/floppy disk, and I can't even access BIOS settings. But the strange thing is, when I removed the hard drive, I was able to boot off cds/floppies, and was able to access the BIOS settings. I tried clearing the CMOS, but that didn't work. I also tried reseating all the data cables and adapter cards, which didn't work. I think part of the problem is that the boot sector might be screwed up. Can anyone help me with this?

See More: Computer freezes on BIOS splash screen

Report •


✔ Best Answer
October 7, 2012 at 13:55:58

Thanks for everyone's help, but my dad and I went and bought a refurbished hard drive from the local computer repair shop. It only cost $32 and it works great. I just don't know what else I could have done to fix it.


#1
October 5, 2012 at 12:35:19

Sounds like the hard drive has mechanically died.

Boot without the hard drive connected and enter the BIOS screens. Set the boot order for CD first and save on exit. Insert a bootable CD/DVD and verify you can actually boot from it. Then exit any installation that has started and shut down.

Connect the hard drive again and try booting to the CD. If you still can't then your hard drive is toast.

Note that you may need to press any key to actually boot from the CD.


Report •

#2
October 5, 2012 at 12:48:41

Hi,

I hope you must have tried running Hardware Diagnostics on system’s Hard Drive. If not, then try running Hardware Diagnostics and check for the error code.

Thanks & Regards
Debbie B
#iworkfordell


Report •

#3
October 5, 2012 at 13:06:30

"I hope you must have tried running Hardware Diagnostics on system’s Hard Drive."

How will that work when the system freezes at the BIOS splash screen when the hdd is installed?

Skip
Audares Juvo


Report •

Related Solutions

#4
October 5, 2012 at 13:08:51

Tried your suggestion, OtheHill, but it didn't work. Before we say my hard drive is toast, there are some things I forgot to mention in my original post:
This whole problem started b/c of a failed Ubuntu installation. I downloaded & installed it on my computer just to try it out. Worked great, had the option of starting Ubuntu or Windows XP on startup. Ubuntu booted fine, but I was unable to boot Windows.
I did a fixboot & fixmbr in the MS recovery console. One of these commands screwed up the boot information on my drive.
In an attempt to save my files, I erased the Ubuntu partition and tried installing another copy of Windows XP in the empty partition so I'd at least have something to boot into. It didn't work. After the installer formatted the partition and copied files to it, the computer restarted. My hard drive has refused to boot ever since it restarted.

Report •

#5
October 5, 2012 at 14:52:56

You have a hardware problem, not a software problem. A mucked up installation of Windows or Linux will not prevent you from accessing the BIOS. Is there anything else you're leaving out? Did you change any jumper settings or cables?

Report •

#6
October 5, 2012 at 15:40:22

I did change the jumpers and cables on some of my drives in an attempt to install my primary hard drive as a secondary slave, but after that didn't work, I put everything back the way it was.
I also replaced the hard drive with the one from my old Windows 95, but that didn't work either.
I even tried putting my Windows XP drive into the old Win 95 computer, but that didn't work since I don't have device drivers to install it.
It seems like if the computer detects my hard drive, it simply refuses to boot.

Report •

#7
October 5, 2012 at 19:35:30

"I put everything back the way it was"

My guess is that you did not. Explain exactly how many drives you have, which IDE channels you have them on, & how they are jumpered.


Report •

#8
October 5, 2012 at 19:43:17

If you unplug the hard drive can you enter the bios? If so change the boot order to boot off the cd first. Then you should be able to test the hard drive. Have you tried taking out a ram module or swapping them? If you cannot enter the bios, you have a hardware problem. If plugging in a hard drive causes the system not boot, it maybe a defective drive. If all hard drives cause the same issue, perhaps you have a board problem.

Report •

#9
October 5, 2012 at 22:06:36

I have 4 drives on my computer: a DVD/CD writer/reader; a CD-ROM drive; a floppy disk drive; and a 200 GB hard drive. I also have a multimedia card reader, if that counts as a drive. My hard drive is jumpered as cable select; my DVD drive is jumpered as master; my CD-ROM drive is jumpered as slave. I don't know how my floppy drive is jumpered. (I don't know what an IDE channel is.)
I already tried taking my hard drive out and entering the bios, which works. But, even when I set the CD (or DVD) to boot 1st, it still freezes when I put the hard drive back in.
I don't think all hard drives cause the same issue. When I replaced my Windows XP drive w/my my old Windows 95 drive, I was at least able to enter the bios settings.
I haven't tried taking out the RAM module yet.

Report •

#10
October 6, 2012 at 07:36:59

When using cable select BOTH drives on that cable MUST be set to cable select.

Best to jumper ALL drives using Master/slave settings. When doing that you can use either connector on the cable for either drive. Best to make the hard drive the Master.

You did NOT provide ALL the information. This leads to bad advice.

Unplug the second drive on the primary IDE channel (blue one) and set the drive to Master or if a Western digital hard drive, to Master alone.

Unplug the secondary channel cable and the power connectors to the drives on that cable.

Now try to boot to the CD drive.

Do not even try to use a hard drive out of a Win95 computer at this time.

The multimedia card reader SHOULD be a USB device. If so, just be sure there is no media present in the reader.


Report •

#11
October 7, 2012 at 13:55:58
✔ Best Answer

Thanks for everyone's help, but my dad and I went and bought a refurbished hard drive from the local computer repair shop. It only cost $32 and it works great. I just don't know what else I could have done to fix it.

Report •

#12
October 9, 2012 at 18:06:06

UPDATE: I've been doing some further research into what could've rendered my old hard drive useless. This post from the Windows 7 Forums (6th entry) says that a bad boot sector might cause the BIOS to freeze during the POST. Could this be fixed if I (as the post suggests) slave the drive in another computer?

Report •

#13
October 9, 2012 at 19:32:32

You had the jumpers set wrong. That will prevent the drive from booting.

Report •


Ask Question