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Computer first startup black screen

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Original Message
Name: Albert Leao
Date: November 15, 2003 at 11:03:01 Pacific
Subject: Computer first startup black screen
OS: XP pro
CPU/Ram: 256
Comment:

Hey guys,
Over the last month, i have been building my computer. Today, i booted it for the first time. these are my computer specs:
Athlon 64-fx
1024 corsair ram
200 Maxtor gigabyte HD
samsung cd-rw+dvd rom
Floppy
ATI radeon 9800XT
Hauppage tv tuner
many fans that work

I have made sure that everything is hooked up right. But when i turn it on, i hear the computer accesing the cd, hd, but all i get is a black screen. I know the video card is workin cuz da fan is spinning, i have my monitor hooked up straight, and everything else including the jumpers are right. The black screen doesnt even flicker. HELP ME!


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Response Number 1
Name: OtheHill
Date: November 15, 2003 at 11:32:44 Pacific
Subject: Computer first startup black screen
Reply: (edit)

Does the fan on your vid card have an external connector to the fan? If it does, then don't assume the card is working. Try re-seating the vid card. AGP cards require a good amount of force before snapping into place. First thing to do when troubleshooting is to strip the machine down to the bare essentials. MB, processor w/heatsink & fan, 1 stick of ram, video card, HD. Make sure to re-seat the video card, memory and that you have a case speaker connected correctly. Try that and if no boot, post back with any audible beep codes. If no codes, try removing the MB from the case and booting outside the case to eliminate the possiblity of a short to case.


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Response Number 2
Name: Albert Leao
Date: November 15, 2003 at 12:14:15 Pacific
Subject: Computer first startup black screen
Reply: (edit)

Ive done that, no help. The vid card does have an external power connection which is hooked up to the power supply. My ram seems to be working now because before the led lights were not turning on, but now they are. Weird. But please help me, because it still aint working.


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Response Number 3
Name: OtheHill
Date: November 15, 2003 at 12:57:15 Pacific
Subject: Computer first startup black screen
Reply: (edit)

Are there any jumpers on the board? If so, make sure they are set properly. Try clearing the CMOS with the jumper. Do that while the power is unplugged. What MB do you have? Does the MB require another power connector to the MB like the P4? I'm not familiar with Athlon64 MBs. Do you have another video card that you can try to post with? Possibly a PCI card. Are you positive the vid card is fully inserted?


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Response Number 4
Name: Albert Leao
Date: November 15, 2003 at 13:36:13 Pacific
Subject: Computer first startup black screen
Reply: (edit)

The only place that we can place jumpers on the board is when you want to clear the CMOS and another feature called wake on usb. I have an Asus SK8N mobo. I may be able to get another vid card but it wont be anytime soon, ill have to wait till my bro arrives and its not a pci card. The mobo requires the normal power connector plus a 12v power connector which is hooked up correctly, and i am absolutely positive the the vid card is in right, i took it out, then forced it in till it click and was locked in place, then i screwed it on the back. I took out the battery , with the power off, then reseted the CMOS, but nothing new when i booted it back up.


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Response Number 5
Name: OtheHill
Date: November 15, 2003 at 14:02:33 Pacific
Subject: Computer first startup black screen
Reply: (edit)

Are you getting one beep on post? You say the LED lights are turning on, do you mean on the MB or the case? If MB, do they stay on? Do you have access to any other ram?


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Response Number 6
Name: OtheHill
Date: November 15, 2003 at 14:06:28 Pacific
Subject: Computer first startup black screen
Reply: (edit)

One other thing that I just thought of. Do you have the CPU fan connected to the header marked CPU?


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Response Number 7
Name: Albert Leao
Date: November 15, 2003 at 14:11:41 Pacific
Subject: Computer first startup black screen
Reply: (edit)

Yea, i am getting a beep everytime i start it up. The led on the mobo and the case lights are on all the time. i dont have access to more ram, but im pretty sure that the ram is working cuz i got 2 sticks of 512 each with there own led lights which do turn on when the system is powered on. And yes, i have my cpu fan hooked up to a socket called CPU_FAN1.


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Response Number 8
Name: OtheHill
Date: November 15, 2003 at 14:25:52 Pacific
Subject: Computer first startup black screen
Reply: (edit)

Well, I think the single beep indicates the CPU is working and you say the memory has leds on it, so that leaves the video card or monitor. The monitor is turned on isn't it. I know, stupid question. I don't know anything about the nForce3 chipset, but nForce2 MBs are fussy about the ram that will work. The problem is common enough that the MB manufacturers are posting the brands and densities of ram they have tested. Maybe the smae holds true for nForce3. Just because you have an LED, does not mean the memory is functioning properly. Just that it is powered. I'm not saying the ram is bad, just may be incompatible. That is why I suggested you try only 1 stick.


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Response Number 9
Name: Albert Leao
Date: November 15, 2003 at 14:33:54 Pacific
Subject: Computer first startup black screen
Reply: (edit)

i positive the monitor is functional and on because i just took it off another computer. Ill have to check up on the compatibility issue. Im going to compusa right now, so ill be out for a while, im gonna ask them some questions too. ill be back around 9:30-10:30 tonight(thats eastern time). Thanks for the help, ill post up what i hear at the store. If anyone else reads this and knows the answer to my problem, please post it!


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Response Number 10
Name: OtheHill
Date: November 15, 2003 at 14:38:44 Pacific
Subject: Computer first startup black screen
Reply: (edit)

Albert, go to the Asus website and look for memory recommendations.


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Response Number 11
Name: Albert Leao
Date: November 15, 2003 at 16:37:21 Pacific
Subject: Computer first startup black screen
Reply: (edit)

im back, according to the guy at compusa, one thing i should do is unhook everything except the ddr ram, video card, and motherboard. so im gonna try that, ill get back soon


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Response Number 12
Name: Albert Leao
Date: November 15, 2003 at 17:13:29 Pacific
Subject: Computer first startup black screen
Reply: (edit)

Compatiblity with corsair memory is ok. I unhooked everything, no luck. HELP ME!


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Response Number 13
Name: Albert Leao
Date: November 15, 2003 at 18:14:20 Pacific
Subject: Computer first startup black screen
Reply: (edit)

Ok fellas, i need you guys to answer on question of mine. Is my motherboard dead? yes, the led lights on the mb are on and it is giving power to my cpu fan and ram, but i just tried out another vid card (nvidia geforce4 mx440) and it dont work. Should i just buy a new mobo?


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Response Number 14
Name: OtheHill
Date: November 15, 2003 at 18:54:48 Pacific
Subject: Computer first startup black screen
Reply: (edit)

Albert In my first post to you I told you to strip the machine down and in your reply you said you did that.


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Response Number 15
Name: Albert Leao
Date: November 16, 2003 at 07:33:35 Pacific
Subject: Computer first startup black screen
Reply: (edit)

thanx for letting me know what i did...


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Response Number 16
Name: Albert Leao
Date: November 16, 2003 at 07:35:39 Pacific
Subject: Computer first startup black screen
Reply: (edit)

thanx for letting me know othehill. The problem should be fixed today cuz im gonna have a real professional come and fix this thing since it hasnt worked so far.

Albert


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Response Number 17
Name: Albert LEao
Date: November 16, 2003 at 10:30:55 Pacific
Subject: Computer first startup black screen
Reply: (edit)

It was a dead mobo and processor, going to get a new one


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