Before I formatted my labtop, i have problem in connecting the internet, and there was a message "remote computer doesn't response, check modem driver..." then i installed modem driver, with no result, still the same problem.... Then, i decided to formate the labtop. After that, the computer didn't display a message for finding new hardware (modem), as displayed for sound, network and vga cards... i tried to add the modem via "add new hardware, but without any result... What could i do now? Is that problem due to a destroying virus or trojan???? i'll get crazy there are no viruses or trojan.. i haven't install any programms yet... Be Happy : There is nothing to worry about.... :

WindowsXP has many hardware drivers included in the OS but evidently not your modem driver. I suggest you go online to the Toshiba site and search for all the drivers for your EXACT model laPtop.

How could i install the modem driver in case that computer doesn't recognize the modem... There is no message for finding new hardware in labtop... i tried to install the modem driver.. but without any result.. i didn't find the modem in computer manager.. the computer didn't recognize the modem at all.. even after windows installation... although it recognized the sound, vga and nic cards.... directly without any problems.... what could i do now??? Be Happy : There is nothing to worry about.... :

See if the modem is enabled in the BIOS.

There is no option for modem in bios Be Happy : There is nothing to worry about.... :

Is your modem an external modem?