Solved Computer does not read blank DVD to write or read

Toshiba Satellite c655-s5082 laptop
November 10, 2013 at 16:35:31
Specs: Windows 7, 3.00
When I insert a blank DVD or one that I have written to, my computer states it is unable to read the disc or asks me to insert a disc. I am then unable to eject the disc. This does not happen with DVDs/Cds that I purchased.

message edited by Kermitwc

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November 10, 2013 at 21:23:23
✔ Best Answer
The fact it only happens with disks you record makes me think the recording function on your drive has failed. The drive thinks it's recording but it's not. After recording a disk does your burner software do a scan to verify it recorded correctly?

Possibly the drive is just dirty. You can get a drive cleaning disk. It's not as good as opening up the drive and cleaning it out but it's better than nothing.

Other things to check: Make sure the disks you're recording on are compatible with the drive--all that +/- rw and 'double layer' stuff. If that checks out, sometimes switching brands of the blank disks you use is all you need to do. You can also try recording at different speeds.

But optical drives aren't all that durable so if the above doesn't help you'll just need to buy a new one.

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November 10, 2013 at 21:46:37
also see if the disk can be read in another drive, on another computer.


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November 11, 2013 at 08:05:54
I have used 2 different types of disc. One was R, the other is RW. Both had the same issue. Used Micro soft fix it and issue was not repaired. I will clean it and if need be get another drive. Thanks.

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