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Computer Crashing

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Name: IAN LEE
Date: April 12, 2009 at 12:36:53 Pacific
OS: Windows XP
Product: ? / ?
Subcategory: General
Comment:

My computer keeps crashing. Often it happens when I am scrolling with the mouse or when I hit the page down key. The computer also hangs so that I cannot use the mouse. I have only only 192 RAM but have recently increased the virtual memory. This improved matters for about 48 hrs. Then back to repeated crashing.
Any ideas ?
Thanks in anticipation.



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Response Number 1
Name: guapo
Date: April 12, 2009 at 12:40:07 Pacific
Reply:

Look at the event viewer for errors.
Start run eventvwr.msc press enter.


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Response Number 2
Name: aegis1
Date: April 12, 2009 at 12:47:28 Pacific
Reply:

Don't know if it will fix your problem, but you should let windows handle your virtual memory page file size.


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Response Number 3
Name: kx5m2g
Date: April 12, 2009 at 12:50:22 Pacific
Reply:

192 MB RAM is somewhat on the low side for running XP, though you can get by with 256 MB of RAM. Are you using onboard video ? That could also be using up some of the available RAM.


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Response Number 4
Name: IAN LEE
Date: April 12, 2009 at 13:34:14 Pacific
Reply:

Thanks for your replies Guapo, Aegis1 & kx5m2g.

eventvwr.msc revealed the following Errors :

Applications :

WMI Adapter
Crypt 32
Perfnet

System :

Service Control Manager
DHCP

I am not running onboard video.

I will adopt Aegis1's suggestion re Virtual Memory.

Do these Error Messages suggest several problems ?

Hoping you can help further.

And thanks again,

Ian


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Response Number 5
Name: guapo
Date: April 12, 2009 at 14:48:27 Pacific
Reply:

That's not the complete error from the event viewer. Double click on each error for a complete description.


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Response Number 6
Name: lycan20
Date: April 12, 2009 at 22:20:19 Pacific
Reply:

Also try to defrag your computer's hard disk they might be messed up that's why your computer is slowing up.

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Response Number 7
Name: IAN LEE
Date: April 13, 2009 at 12:30:36 Pacific
Reply:

I did a Defrag but still crashing.

The error that appears to be provoking the crash is
this :

Product: Windows Operating System
ID: 1002
Source: Dhcp
Version: 5.2
Symbolic Name: EVENT_NACK_LEASE
Message: The IP address lease %1 for the Network Card with network address %2 has been denied by the DHCP server %3 (The DHCP Server sent a DHCPNACK message).

This error message also appears :

Product: Windows Operating System
ID: 1001
Source: Save Dump
Version: 5.2
Symbolic Name: EVENT_BUGCHECK_SAVED
Message: The computer has rebooted from a bugcheck. The bugcheck was: %1. A dump was saved in: %2.

Should I contact my ISP about this or is there something I can do to my Internet Setting to resolve matters ?

Thanks in anticipation,

Ian


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Response Number 8
Name: guapo
Date: April 13, 2009 at 16:57:22 Pacific
Reply:

http://eventid.net/display.asp?even...

Before anything, try a static IP & static DNS IP addresses.

If that doesn't work, look at the information on the site I posted.

How do you know when a politician is lying? His mouth is moving.


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