comptuer not starting.ram problems

February 3, 2011 at 19:59:47
Specs: Windows XP, intel core i3/4gb samsung
i removed the ram from my computer because i was going to put a different stick in it, but the stick wasn't compatable so i had to put my origional back. and now the computer isn't starting up. its a toshiba laptop. the lights turn on and the cd drive starts spinning but it wont even go to the boot screen where it will allow me to access the bios. it was fine until i removed the ram.

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#1
February 3, 2011 at 20:13:46
make sure you unplug the laptop and remove the battery....then check to make sure all ram modules are seated properly...take em out and back in again...it may take a bit for the bios to register them.

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#2
February 3, 2011 at 20:29:17
ok. i have both ram sticks in and i made sure they are seated properly. about how long should it take for the bios to register the? (they are the old ones)
EDIT: its been about 20 minutes and nothing.

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#3
February 3, 2011 at 21:23:50
Did you unplug the AC adapter AND remove the battery at ALL times when you were removing and installing the ram ?
If the answer is no, then you may have damaged the ram and/or the ram slot circuits.
Some of the contacts in the ram slots are always powered , even when the computer is not running, as long as the main battery is plugged in !

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#4
February 4, 2011 at 06:36:26
to be honest, when i pulled out the first ram, i didn't take the battery out. i didn't take enough precautions to make sure i was doing everything right. can the sticks be repaired? or are they done for?

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#5
February 4, 2011 at 07:12:01
If the ram modules or the circuits of ram slots are damaged they'll never work again.
The modules could be fixed in theory but it's cheaper and a lot less trouble to just get new ram or use undamaged used ram.
If you're fortunate, installing undamaged ram in undamaged ram slots will get your computer working again.

You may or may not be able to see evidence of damage on the ram modules and in the ram slots - damaged or missing (vaporized) contacts, black carbon deposits. You may need to use good lighting and something to magnify what you see to see that.
Installing a ram module backwards in a ram slot and then attempting to boot the computer will definitely produce damage on both the module and in the ram slot that you can see.

If the circuits of both ram slots are damaged the mboard must be replaced.


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