|Here is a previous post that I was reading and if this member is still on this site maybe they will get back to me as to what the problem was and how they got the problem fixed. I am having the same issue and have replaced the motherboard without fixing the issue. Please help if you can! Thanks!|
Mkemp December 4, 2005 at 19:45:26 Pacific
Specs: Windows XP, Athlon 3200+ / 512 MB
Short Story: Over a week ago, the PC wouldn't do anything; since then, I have replaced the motherboard and power supply and have talked with HP/Compaq chat support three times. It still won't do anything and they want me to take it to CompUSA and pay them $120+parts to diagnose and repair it.
Long Story: At first when I pushed power, it wouldn't do anything. The green light on the power supply was blinking green. I was advised to go through disconnecting various hardware to see what would result in the green light staying on full. Nothing did, so I ordered and installed a new motherboard. Again it wouldn't boot, so I tried unplugging and plugging in the various hardware pieces to see if that would help diagnose the problem. This time, the light on the power supply would stay on full whent the ATX power connector was unplugged from the motherboard. So I want back to support and they recommended replacing the power supply, which I've now done. Now it still won't do anything, and the new power supply doesn't have a light on the back, but I don't think the power supply is the problem. I asked support about the possibility of the power switch (control panel) being the problem and they told me to take into an authorized service place. I replaced the power switch with one from another Compaq we own, and that wasn't the problem. Does anyone have an idea as to what else it could be? I'm now going to out the old power supply in so that I can use the green light on the back to go back through the entire process to see what causes the green light on the power supply to stay on solid.