|I think you need to install video drivers. Possibly other drivers too. Go to the link below by double clicking it and select your model. Also would be good to type in the number requested on that page. |
Download all the drivers and the manual, if available, for your laptop. Might be good to get that stuff for the other laptop too. Save all the drivers to a secure place because they may not be available next time you look.
Install the video (graphics) driver for the 5250.
I just realized what OS you are using. I am not sure any drivers will be available or not.