Click free Backup HD, will not install

February 18, 2011 at 15:51:06
Specs: XP Pro
Click free Backup will not install on a specific PC, PC checked with other USB drives OK, AV disabled, still does not install. Screen freezes when Click free (C2 1 TB) connected. Trial in Safe Mode, Works OK, restart in normal mode screen freezes, cannot view my computer or use start button, can right click desktop and use this menu. Works well on other PCs includeing other XP pro in same household. USB works with other devices.

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February 18, 2011 at 16:06:02
You have an incompatible driver for that USB Drive. Down load the latest driver for it.

P.S. the driver can be a pain to remove. Some times you will have to go int the Device Manager and remove the USB hub the driver installed under. If you find this to be the case then get some help because if you remove the wrong USB device you may mess up your mouse and then you will be buggered.

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