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chrome problems laptop keeps crashing lots of oops

January 18, 2013 at 04:44:43
Specs: Windows 7

I am getting a lot of oops messages. When filling in on line surveys or filling in forms it crashes. Also my true suite keeps crashing as does flash player

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#1
January 18, 2013 at 08:48:11

As there seems to be more than one problem, it would be worth installing and running MalwareBytes freebie from here:
http://www.filehippo.com/download_m...

This can find malware that your AV might miss.

Always pop back and let us know the outcome - thanks


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#2
January 18, 2013 at 09:00:36

thanks will give it a try as it is driving me round the bend

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#3
January 18, 2013 at 10:45:38

Have tried this no problems there what next

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#4
January 18, 2013 at 13:48:15

These very general problems can be tricky - we don't even know if it is hardware or software. You can often need more than MalwareBytes to get shot of an obstinate virus but the fact that it found nothing at all makes me think it is unlikely to be a virus or malware issue.

Seems like the common factor is internet working (unless flash player crashes offline too). This makes me wonder whether true suit, which is also a common factor, is interfering. I know little about that program but it looks like you can disable it and see if that helps:
http://www.ehow.com/how_7483531_dis...
Up to you but it seems worth trying.

It has definitely been known to crash Chrome (if you are using that) and the recommendation here is to uninstall it:
http://digital-qa.blogspot.co.uk/20...
Probably best to keep that idea on the back burner for now unless you are using Chrome.

One other (quite different) thought. Have you got CCleaner onboard? If not get it here:
http://majorgeeks.com/CCleaner_Slim...
This removes a lot of useless general tosh that builds up in computers and can sometimes cause issues. Only use the Cleaner itself for now (not the registry cleaner and other features).

Sorry I have no neat, more scientific, suggestion to fix your problem.

Always pop back and let us know the outcome - thanks


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