cd-rom rewritable not found anywhere

Gateway / E-4000
August 5, 2009 at 21:30:47
Specs: Microsoft Windows XP Professional, 2.399 GHz / 1022 MB
so i have done alot of things first i ran regedit and deleted the upper and lower filters restarted my computer still my cd rom was not found. i go into device manager and no cd roms and nothing out of the original. I scan for hardware changes nothing so i go to disk management and it says there is no cd rom even there from there i tried getting a driver for my cd rom but when i go to driverguide it says that i dont have the right device for this driver and it matches up.... im compleetly lost i am about a quarter ways through my a+ certification and am still kinda a newbie one last thing when i go to my computer the cd rom it doesnt even show up

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August 6, 2009 at 04:48:15
Is it being recognized by the BIOS?

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August 6, 2009 at 13:43:58
Was this CD drive working fine previously?
Have you been fiddling with it's data cable connection or it's jumpers since it last worked?

You don't need specific drivers for an optical drive if it's IDE - they're built into Windows and are automatcally installed, if Windows detects the drive.

Have you re-loaded Windows since the CD drive last worked fine?

Whenever you load Windows from a regular Windows CD (or DVD) from scratch, after Setup is finished you must load the drivers for the mboard, particularly the main chipset drivers, in order for Windows to have the proper drivers for and information about your mboard hardware, including it's AGP or PCI-E, ACPI, USB 2.0 if it has it, and hard drive controller support. If you have a generic system and have the CD that came with the mboard, all the necessary drivers are on it. If you load drivers from the web, brand name system builders and mboard makers often DO NOT have the main chipset drivers listed in the downloads for your model - in that case you must go to the maker of the main chipset's web site, get the drivers, and load them.

In some cases the CD drive will not be detected at all in Windows if it's connected to secondary IDE and the main chipset drivers have not been loaded yet.

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August 6, 2009 at 16:31:27
not detected in bios and yes it was previosly working but i downloaded deamon tools and another program that i cant remember that lets me burn iso images then when i removed them my driver was gone and when i go to my computer it doesnt show up

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August 6, 2009 at 20:47:03
Windows can't detect it if the bios doesn't detect it.

It has to show up listed in the bios - in some bioses it doesn't - and/or it's model should show up on the screen while booting - although that may be obscured by a Gateway graphical screen, and you may have to disable displaying the logo in the bios to see that (and the hard drive model) .

Have you been fiddling with it's data cable connection or it's jumper settings or it's power connection since it last worked?

The following requires the computer is running, but it does not require the data cable be connected or that the optical drive is recognized in Windows.......

- the optical (CD or DVD) drive should eject, or retract, it's tray when you press the button on the front of it.
- when you insert a disk and retract the tray, the disk should spin briefly and the led on the front of it should come on briefly.

For a disk it's supposed to be able to read.....
- when a disk is inserted , if the led comes on for a lot longer than usual when a disk is inserted , or if it comes on then blinks on and off for a lot longer than usual, the drive is fried - it probably won't be recognizedby the bios or by windows when the data cable is connected to it.

- when a disk is inserted , if the led comes on but the disk does not spin, the bearings in the motor are seized - that's the most common cause of optical drives failing to have a disk in them recogized by the bios or in Windows, and the main reason they have no more than a one year warranty, but it doesn't prevent the drive from being recognized in the bios and in Device Manager and My Computer and Disk Management when the data cable is connected to it properly and it's jumpered properly if it's an IDE drive

- when a disk is inserted, if the led doesn't come on at all, either the power isn't connected to the drive, or the power supply is dying, or the drive is fried.

Failing power supplies are common and can cause your symptoms. They often still partially work before they die completely.
Optical drives require both +5v and +12v - if either is inadequate or missing it cannot work - if there is no +5v or not enough +5v, your USB ports won't work or won't work properly, as well.
Check your PS.
See response 4 in this:

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