cdrom can no longer see files

Hewlett-packard Dvd/cd-rw writer
June 23, 2010 at 05:56:03
Specs: Windows XP
the system recognizes the cdrom device manager says it is working but when I try to run program from it it says there is no disk and nothing shows in explore either

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June 23, 2010 at 06:28:02
Assuming this is a dual drive can it read DVD media?

Did this occur suddenly?

Have you recently installed any new hardware or software programs? If so, what?

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June 23, 2010 at 08:42:29
Device manager can't know if it's working properly. It doesn't run any physical diagnostics. It only knows the cdrom's firmware is OK and that it's set up correctly as a hardware device.

You're not really green until you're soylent green.

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