Solved cd-drive wont read any cd at all

August 1, 2013 at 10:50:45
Specs: windows xp sp2, 192 mb ram
i noticed that my compaq 300 series wont read any disk. when i insert a disk it shows a small rotating sort of disk just beside the mouse arrow head i do expect to see an hour glass after the small disk but it wont show this time. whn i open cd drive through my computer it will just hang with an hour glass and stop responding. i tried series of disk same thing occurs. i need help

message edited by chinohogan

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August 1, 2013 at 11:58:21
Your drive has most likely died, time for a new one. You could try a lens cleaning kit but drives are so cheap these days it would b best to get a new one.

message edited by THX 1138

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August 1, 2013 at 23:14:41
✔ Best Answer
Yeah, it's probably hardware failure but you might want to see if it will boot a cd--maybe the XP installation disk. If it boots up then it's an OS problem. But again, that's not likely.

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August 2, 2013 at 04:10:39
Hi chinohogan,

As rightly suggested by "THX 1138", it seems to be an issue with the optical drive.

You may try updating the firmware of the optical drive.

Also, you can try reseating the optical drive using the manual of the system. Click the link mentioned below for the manual:

Thanks & Regards
Manshu S

message edited by DellManshuS

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August 2, 2013 at 08:19:30
well well well. thank you all for helping me out i wish i can select all answers as best thanks once again. I tried the installation cd but it didn't work now i want to replace from cd to dvd i need help because i have never done this before. How do i go about the drivers, memory and mother board compartibility and other stuffs

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August 2, 2013 at 13:53:39
There's more than one compaq type that has the generic '300 series'. If you're running XP on it it's probably the older 1.4/1.5 gig P-IV. That will have an atapi/IDE optical drive. If you have the newer SG3 300 series with an AMD athlon II and running windows 7 then it's a SATA optical drive. There's also a 300 series notebook.

Assuming you have the older atapi cdrom then you just need to get the same type DVD drive. Its dimensions are the same so it'll fit in the same bay. You'll need to look on the back and make sure you set the jumpers the same way as they are on your cdrom. The bios and XP will recognize the drive OK and you shouldn't need additional drivers.

If you get a DVD burner you'll need to install some burner software. If you buy the drive new that software should be included.

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