CD & DVD drives not found

August 19, 2011 at 11:22:24
Specs: Windows XP, Pentium !V / 1.25 GB
This was a "sometimes" thing that has become a constant thing. OS is WinXP Pro. I followed instructions to have the PC check automatically for the drives, and it used to work, but now it doesn't - one advice I saw said to replace the data connection btwn the mother board and the drives. Is that recommended? BTW the power lines seem to be working, in that the drives open and close when buttons are pressed.

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August 19, 2011 at 12:40:11
Are your drives SATA or IDE type? Did you install the motherboard chip set drivers? If SATA type you must not fold the red data cable too tightly or loss of signal can result. For IDE type the cables are easy to damage and you may be using the older slyle 40 wire cables. For best results and fastest transfer rates you should use the newer 80 wire cables. See link below to identify what you have.

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August 19, 2011 at 13:36:42
They are IDE - I did not install the motherboard chips whatever is in there is original, except for added RAM.

I think the ribbon cable is bad - it does identify drive 0 and drive 1 connectors (and motherboard connector, obviously) but I have had it for > 7 years.

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August 19, 2011 at 13:56:26
The cables don't necessarily go bad. They are fragile and can be damaged when connecting or disconnecting.

I suggest you just unplug and replug the connectors at both endes a few times each. Take care not to pull on the ribbon cable but on the plastic ends.

If you post either the full model of your computer or if a custom built unit, the motherboard model I can provide a link for the MB drivers. If custom and you don't know the board model, download SIW free version from the link below to find the model.

Also, if you added any drives over the years you may have the jumpers set wrong. Provide more details so I am not speculating.

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