CD driver not loading in my laptop

Hewlett-packard Pavilion dv6-1030us note...
September 4, 2010 at 10:04:00
Specs: Windows Vista
My CD/DVD driver will not load ?

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September 4, 2010 at 13:17:14
When viewing Device Manager are there any devices marked with yellow or red punctuation marks? If not, then the drivers are not the problem. I doubt it is a driver issue because the hard drive and the CD drive both use the same drives.

Have you recently installed any new burning software or scanner/printer software?

When did the drive stop working? Have you tried reading both DVD & CD?

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