CD Drive Not Recognized

Sony Vaio VGN-SZ440
August 15, 2008 at 16:21:20
Specs: Windows Vista SP1, 2GB

I realized that my CD drive wasn't working about two weeks ago. The disc will still spin but it would not be recognized by Windows. I checked under Device Manager and uninstalled the CD driver. The driver reinstalled itself on restart but it still didn't solve the problem.
Customer Support at Sony suggested that I reformat my computer, which I did. But now I realized that the optical driver isn't installed at all! Of course, now the icons for CD/DVDs aren't there under My Computer either. I still can't get Windows to recognize the CD drive.
Please someone help!!

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August 15, 2008 at 16:28:48

Check weather the CD-ROM Drive is connected properlly to the computer. Do you have IDE or SATA CD-ROM Drive? What type of CD-ROM Drive do you have? CD-ROM Drives don't need drivers, so I think its where your CD-ROM Drive is connected to. You may need to install the driver for your IDE or SATA Controller Card connected to that CD-ROM Drive. Or simply connect it to a different IDE/SATA Port.

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August 15, 2008 at 17:07:34

Reformatting would have wiped the drive and you'd have to reinstall windows--from the cd. So did the reinstall go OK?

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August 15, 2008 at 19:28:17

Jaw-Dun Thai Wraa:
I'm not sure what you mean...I don't have an external CD drive so I don't know how to check if it's connected properly. And furthermore, I'm not sure how to check the type of drive I have..?

Actually, Vaio had a Drive Recovery that reinstalls Windows without the use of a CD.

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Related Solutions

August 15, 2008 at 19:46:20


It would have been helpful if you'd have stated this is a laptop.

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August 15, 2008 at 19:50:17

Get a bootable cd and see if you can boot with it. If not, the cdrom is likely bad. If it does boot up, the problem must be in windows, which doesn't seem likely after a fresh install.

Of course, check that the cable is tightly connected and the IDE controller is enabled in cmos/bios setup.

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August 15, 2008 at 19:52:17

Oh, a laptop? Then I guess you don't need to check the cable.

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August 15, 2008 at 20:08:06

Sorry--I guess I should have mentioned that.
--What kind of CDs are bootable CDs?

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August 15, 2008 at 21:15:50

If you got restore cds with it they should be bootable. As would an XP installation disk. If you don't have one you may be able to borrow one. (You wouldn't be using it for an installation.) You can also create a bootable cd with most burning software. You'd just need an already existing cd image or an OS bootdisk. It wouldn't have to be XP. You can probably find a cd image or bootdisk file at

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August 16, 2008 at 03:37:49

Try instructions on the below link.

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August 16, 2008 at 07:36:09

Many laptops have a removable optical drive. If your unit is like that be sure the drive is firmly and completely inserted.

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