Solved Can't use wd1200u017-005 with 57-inch USB extension cord

Wd Western digital caviar blue wd5000aak...
August 9, 2013 at 18:26:12
Specs: windows 7, 4gb
Like the title says I have a wd1200u017-005 external HDD. Works fine with 9" (short cord) but it will not work using a longer 57" USB extention. Tried three different cords. Is there a reason why or do I have to change some settings?

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August 10, 2013 at 02:33:33
USB cables should be able to maintain the signal up to aboiut 16'. Longer than that and you should use a USB repeater cable. But since yours is only 6' the length shouldn't be a factor.

Are you using good quality cables? Some cables say they're rated for USB 2.0. I don't know if there's any major difference but if so I assume they are higher quality with better gauge wires.

Does the external drive have its own power supply or does it rely on power from the USB port? If it's powered through the port you should definitely connect it through a powered hub. And it's probably a good idea to use a powered hub even if it has its own power supply if only because there's not much else you can try.

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August 10, 2013 at 02:44:30
It uses the USB for power. The best cable I tried looks like a braided hose wrapped in plastic. Have no idea what type it is. The PC will not register the hdd if I use a long cord. Tried it on a Dell 540 and a HP a1410n and same results. I guess they are all 2.0. What would a quality cable look like?

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August 10, 2013 at 04:03:49
✔ Best Answer
It'll probably say it's rated for USB 2.0. Other than that you probably can't tell by just looking at it. Heavier gauge wires have less internal resistance and should work a little better over longer distances but I doubt if wire gauge would show under USB cable specs.

But I'm not convinced even the best cable will work for you since you say it's powered from the USB port. An external drive requires more power than other USB powered devices like a mouse or keyboard. You really need to use a powered USB hub. Or, even better, if the external drive enclosure has an optional power supply you should use that.

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August 10, 2013 at 05:51:49
The wd1200u017-005 external HDD is a passport type device and as such gets all its power it is ever going to get from the USB port. There is no facilities for connecting power anywhere else.

Providing the device is connected to a USP port on the computer there is no reason why is should not work so I would try with another cable.

They only way of telling is you have a good quality cable is the price.


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August 10, 2013 at 06:24:20
How old is the drive? You may want to run a fitness test on it.

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