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can't turn my kindle on

December 29, 2012 at 16:36:14
Specs: Windows 64

we have tried to turn it on and it wouldn't come on. and it charged.

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#1
December 29, 2012 at 18:21:07

Is it new? Old? What?

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Audares Juvo


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#2
December 29, 2012 at 21:14:31

What I found out is that the power button is very sensitive and while you have your device zipped up in the cover, it may accidentally turn your device off.

All you need to do is
A: ensure it is charged (you see a green light on the button when pushed), if so then
B: Hold that button and count to 20. If nothing happens, then press it again just briefly, that should turn on the device. If you see a yellow light, or no light at all, charge it for 15-30 mins and then try step B. It freaked me out when it happened cuz I JUST bought the damn thing, but all is well in the world :). Hope this helps in the future.

Also here is their tech support number:
Kindle Support service at 1-866-321-8851

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


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