Can't see files on USB devices

July 22, 2007 at 19:26:56
Specs: Windows Vista Enterprise, Athlon 3500+ 2.2GHz / 102

Whenever I plug a device (a PDA, a media player, a camera, etc) into a USB drive on my computer, it seems to work alright. My computer detects it, etc, and is able to sync with it via Sync Center (I have the most recent version of it).

However, if I try to browse/explore the device, it's always empty. I can't see any of the folders or files on the device.

Does anyone know what could be wrong?


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#1
July 22, 2007 at 23:48:56

What happens if you plugin a device

(e.g. usb memory stick)

that does * NOT * require a driver.

Good Luck - Keep us posted.


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#2
July 23, 2007 at 07:11:44

Were the files on the mentioned devices created on that computer under the same user profile? If not, you may need to take ownership of the files.

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#3
July 23, 2007 at 16:44:49

1. If I plug-in a device like a USB memory stick it works perfectly and I'm able to see all the files on there.

2. The files on the devices weren't created on my computer. How do I take ownership of them? I can't see them at all, even though I knwo they're there.


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Related Solutions

#4
July 23, 2007 at 17:08:49

Look in Disk Management or My Computer for the device then follow the instruction in the link below. http://support.microsoft.com/?kbid=...

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#5
July 23, 2007 at 20:03:01

When I right click the device in My Computer and go to properties, there is no tab that says Security... only a General tab (and all the info is Unknown).

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#6
July 23, 2007 at 20:52:11

This is the first line from that link I posted. "Note You must be logged on to the computer with an account that has administrative credentials. If you are running Microsoft Windows XP Home Edition, you must start the computer in safe mode, and then log on with an account that has Administrative rights to have access to the Security tab".


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#7
July 25, 2007 at 21:25:27

I tried the safe mode thing, and the device didn't show up in My Computer.

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