can't read saved document

Dell Inspiron 1464 notebook
October 31, 2012 at 23:35:48
Specs: Windows Vista
I had my laptop changed from Microsoft Home to Microsoft office. I could not open my files. I went in and click a button don't know what I did but now can't read the file when it's open. It has all kinds of characters and letters. Please Help!

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October 31, 2012 at 23:53:19
Did you previously have Microsoft Works, by chance? If so, you may need to install a file converter in Office to be able to properly open the Works files.

If you had a limited feature version of Office that only includes Word and Excel then you should be able to open those files.

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November 1, 2012 at 09:54:31
"I had my laptop changed from Microsoft Home to Microsoft office"

Microsoft Home is "a defunct line of software applications and personal hardware products published by Microsoft....first appeared in the middle of 1993."

If that's what you're asking about, OtheHill has your answer. If that's NOT what you're asking about, please clarify.

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