Can't play CD's, Can play DVD

February 22, 2010 at 18:26:06
Specs: Windows Vista
I am having the strangest problem. I can not play CD's on my computer, but am able to play a DVD on the same drive. When I try to play a CD, it plays correctly for about 1 minute then dies and says the disc is dirty or damaged, which it is not. I have two different computers doing the same thing with different CD drives and different CD's.

This all started when I was trying to import CD's into iTunes.

Apple support could not figure it out, Windows support could not figure it out.

See More: Cant play CDs, Can play DVD

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February 22, 2010 at 21:49:15
I am thinking that your lens inside your drive could of gone bad

it maybe a hardware issue... have you tried swapping out the drive for another one and see if you experience the same problem?

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February 22, 2010 at 23:59:08
go to Device Manager and check for yellow markers...also try to
undo the last changes.
Joyhong software

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