Cant get internal/external HDD to go -Code 19

Pioneer Dvr-x162q 20x dvd±rw drive with...
May 27, 2010 at 04:07:41
Specs: Windows XP
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
Click Troubleshoot to start the troubleshooter for this device. - I cannot get a dvd to operate,this message keeps returning?

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May 27, 2010 at 04:40:59
Is this a new build? If so, did you install the motherboard chip set drivers? What service pack in installed?

Is the drive showing up as a CD drive? Are you trying to burn DVDs using WinXP?

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September 29, 2010 at 10:55:21
Problem solved for the medion hddrive 2 go. After resetting my pc to factory settings, it would not reconize the medion hddrive 2 go. After hours of searching for drivers etc. I just connected it to my laptop which found it in seconds. Then reconnected to my desktop and BINGO.!!!! It works again. Boy i was happy. Hope i've helped somebody.


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