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Can't Get CD drive to work

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Original Message
Name: SteadyLoungin05
Date: June 9, 2003 at 13:30:28 Pacific
Subject: Can't Get CD drive to work
OS: Win 2K
CPU/Ram: Celeron 900, 256MB RAM
Comment:

I bought a refurbished laptop from Gateway about one year ago this month. At first, the Cd-rom drive worked ok - It was a bit slow, but nothing to drastic. Unfortunately now, it does not work at all. I often have a hard time just getting the drive to open and when I do get it to open, when I put a CD in, it never reads it. It acts as if I didn't even put a CD in.

I have tried downloading drivers for it, tried cleaning the drive - but nothing has seemed to works. Any thoughts or any ideas as to what's wrong?

Thanks in advance for any and all help.

Steady


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Response Number 1
Name: efabes
Date: June 9, 2003 at 13:54:38 Pacific
Subject: Can't Get CD drive to work
Reply: (edit)

Check the BIOS on startup. If the drive is not detected, it is most likely dead, though it could also be that something came loose.

If it is detected in the BIOS, you have a Windows problem.



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Response Number 2
Name: hwood
Date: June 9, 2003 at 14:48:29 Pacific
Subject: Can't Get CD drive to work
Reply: (edit)

I would reseat the power connector going into the CDRom drive also "I often have a hard time just getting the drive to open...." The power connector may not be making good contact with the pins on the CDRom drive.


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Response Number 3
Name: drew
Date: June 9, 2003 at 16:11:24 Pacific
Subject: Can't Get CD drive to work
Reply: (edit)

While you're at it, take a good look at the power connector to make sure one of the pins is not pushed in or broken.


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