cant accesss my external hard disk..

October 9, 2010 at 11:34:14
Specs: Windows 7, 3 gb
i have a maxtor one touch externally powered hard disk. whenever i connect it to my laptop via usb, the laptop says "installing driver software" followed by "ready to use" but i cant see my hard disk in the my computer option nor is the usb connection icon on in the system tray. i cant access my data stored in it.. any solutions on how cn i retrieve the data.. please?

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October 9, 2010 at 11:46:49
have u check in disk management? Have u try to swap cable?

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October 9, 2010 at 13:11:19
If the drive is not showing in Computer you may have corrupted the file system by improperly disconnecting the drive.

Go to Disk management (Start> manage> storage> disk management) and post all the information you see for that external drive.

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