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can't access Hard drive WinXP

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Name: Stump
Date: March 21, 2009 at 10:19:37 Pacific
OS: Windows XP
Product: Fujitsu / LIFEBOOK
Subcategory: Hard Drives
Comment:

My primary hard drive for my laptop crashed. Initially the computer froze. I was able to start the computer in safe mode twice, but now I cannot start up the computer at all. It will run the Window's XP screen and then tries to get me restart in safe mode or last know good configuration. But when either was is attempted the computer will not boot up.
Now when I run the hard drive as a slave on another computer, I cannot access hard drive . When it is run as a slave, the master computer recognizes that new hardware as been installed, but I cannot access the hard drive.
Any suggestions on what to do?



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Response Number 1
Name: grasshopper
Date: March 21, 2009 at 10:35:27 Pacific
Reply:

Since you can't access the drive even on a desktop machine, you're pretty much finished. Data can be accessed sometimes, but it's very expensive to have done. I hope you had backups of your data you needed.


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Response Number 2
Name: OtheHill
Date: March 21, 2009 at 10:48:59 Pacific
Reply:

When you say you can't access the drive even as a slave in another computer what exactly do you mean? Does the drive show up in Device Manager? If so, you need to take ownership of the files/folders. Look at the link below to learn how.

http://support.microsoft.com/kb/308421

Once you do that put the drive back into the laptop and boot to the CD and perform a Repair install. Look at the link below.

http://support.microsoft.com/kb/315341


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Response Number 3
Name: Stump
Date: March 21, 2009 at 12:14:57 Pacific
Reply:

The hard drive does show up in the device manager, but the hard disk keeps spinning and then it says drive is unaccessable.


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Response Number 4
Name: KWB
Date: March 21, 2009 at 12:27:34 Pacific
Reply:

If you can't access the drive at all then the info on the drive is already lost. Why not try to boot from XP CD and reinstall Windows. If you can't even do that then the drive probably is a total loss.


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Response Number 5
Name: Stump
Date: March 21, 2009 at 12:34:09 Pacific
Reply:

If I reinstall Windows will I lose all the data. I don't have all the data on the drive backed up.


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Response Number 6
Name: OtheHill
Date: March 21, 2009 at 14:44:12 Pacific
Reply:

Device Manager and Disk Management are not the same thing. What about disk management?

Just because Windows can't access the files doesn't mean they can't be recovered.

If you take the advise in #4 you most likely WILL lose them.

If the drive is spinning then there is hope.


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Response Number 7
Name: Stump
Date: March 21, 2009 at 15:29:38 Pacific
Reply:

What is the recommendation?
The drive will show up on My Computer but I get the error "F:\ is not accessible.
The drive is constantly spinning.


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Response Number 8
Name: OtheHill
Date: March 21, 2009 at 15:40:00 Pacific
Reply:

How does the drive show in Disk Management?

Right click on My Computer> manage> storage> disk management.


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Response Number 9
Name: Stump
Date: March 22, 2009 at 09:45:33 Pacific
Reply:

okay finally got a chance to follow your recommendation.
The drive shows up.
for layout it says partition, type basic, file system, it is blank,
status, healthy active), capacity 74.53 GB, 100% free, fault tolerance No, overhead 0%.
the drive kept spinning for awhile and then stopped after a few mintues, again it showed up under My Computer.


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Response Number 10
Name: Jennifer SUMN
Date: March 22, 2009 at 10:01:35 Pacific
Reply:

Put the drive back into the original system and go with Response number 2.

EEOC


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