Canoscan 4400F Flatbed scanner getting slower

March 14, 2014 at 11:23:36
Specs: Macintosh
When scanning a multi page PDF document my scanner makes me wait approx. 30 seconds to adjust lamp between each page. This is very time consuming and annoying. Is their a way to reduce this waiting time?

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#1
March 14, 2014 at 12:06:42
What adjustments do you need to make on the lamp?

Are you running the latest drivers for you Mac?

Link to latest drivers below.

http://www.usa.canon.com/cusa/suppo...

message edited by OtheHill


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#2
March 14, 2014 at 18:04:27
Re #1

I think the poster means an automatic feature which some scanners have. It normally only takes about 20 seconds.

Always pop back and let us know the outcome - thanks


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#3
March 14, 2014 at 19:11:07
Unfortunately it did not cure the problem.
I also contacted Canon Tech support direct. After 2 hours on the phone with them the problem still persists. Canon concluded it is an Mac problem they can not fix.

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