Canon s400 Bubble Jet Printer poor printout

August 24, 2010 at 23:29:50
Specs: Windows XP
changed the ink cartridge on the printer. when we printed after this the ink was blurred. Cleaned the ink cartridge cradle and now there is no print on the paper when you attempt to print something.

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#1
August 25, 2010 at 04:50:14
If the printer worked fine before the cartridge change, I would suspect a bad cartridge. Is it a genuine Canon cartridge or an after market one. Some printers are funny about the cartridge they use.

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#2
August 25, 2010 at 09:51:54
yes it is a canon cartridge and I have also purchased a second cartridge and it still does not print.

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#3
August 25, 2010 at 10:20:13
Try going into Control Panel or Device manger and remove it. Reboot and reinstall the printer again. Also, since you said you cleaned the ink cartridge tray, you may have smeared ink on the contacts where the cartridge touches the contacts on the carriage. Try using some alcohol on the contacts in the machine. Make sure it's off first.

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