Solved Canon PIXMA MG5350 Inkjet printer not printing colors

April 14, 2013 at 15:08:29
Specs: Windows 7
My MG5350 will not print the colours. It will print black. How do I fix this. There is plenty of ink in all cartridges

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April 14, 2013 at 23:35:52
✔ Best Answer
If there is plenty of ink in all the cartridges it can mean only one thing -- the printhead (that's the sliding cradle which holds the cartridges) is blocked up with dried-up ink owing to the coloured inks not being used frequently enough.

You have to print something which uses a small amount of every colour approximately every 3 or 4 days to avoid any of the inks drying out in the printhead.

Try using the nozzle-cleaning function in the printer driver. You may have to run it several times. If that doesn't clear the blockages, remove all the carts and put a few drops of alcohol-based solvent in each hole in the printhead, under where the carts sit. Leave it overnight to soak through the blockage.

Alternatively, remove the printhead and submerge it in warm, soapy water. Agitate it well & leave to soak. Then rinse well in clean water and leave it to dry thoroughly.

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April 15, 2013 at 04:13:42
thank you very much

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April 15, 2013 at 07:44:35
That is exactly why I went to color laser printers 8 years ago.

Hopefully you will get lucky and unclog the print head. I had mixed results using the above suggestions plus some others. The problem is that the passage is closed unless the print head is trying to print. I found the best method was to first run HOT water from the kitchen sink directly on the openings where the ink enters the print head. When no more ink is present in the water, then use rubbing alcohol without any oils.

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April 16, 2013 at 00:56:48
Thank you - worked like a charm. I am back in business.

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