Solved Canon IP3300 feeding too many pieces of paper

January 14, 2014 at 19:29:07
Specs: Windows 7
As the printer is printing a page, it feeds through four or five sheets rather than just one. This results in the printer jamming.

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January 14, 2014 at 20:52:45
✔ Best Answer
That's usually a problem with the rollers. Sometimes it helps to only have a few sheets of paper in the input tray. But usually it's because the rollers are dirty, cracked or dried out.

There are printer roller cleaning sheets that might help if they're just dirty. If they're cracked or dried out a rubber conditioning product might help but even if it does it might leave marks on the paper.

Of course the third option is to repair or replace the printer.

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January 14, 2014 at 21:06:24
Daveincaps post is most likely the correct answer, dirty rollers can cause irrational sheet feeds. If the rollers are dirty with paper dust, try cleaning them with a moistened coffee filter. Coffee filters are very porous and will collect paper dust. This is actually recommended by Xerox for cleaning printer rollers.

However with the cold weather have been experiencing in the U.S., static electricity can also be a problem.

Take the paper out of the tray and fan it out a little bit in a more humid environment. If your environment is very low in humidity, try a humidifier or take a spray bottle and add a little moisture to the air, even spray the paper very lightly (very lightly) with mist.

message edited by THX 1138

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January 15, 2014 at 02:43:50
Hi Cedric,

follow THX's suggestion of fanning the paper. It is good practice to always do this when loading single sheet type paper in a feed tray.

Are you using a correct grade of paper for the printer. Cheaper paper may be thinner, which does not help, and can cause multiple sheets being fed.

Please advise back on progress.

Good Luck - Keep us posted..

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Related Solutions

January 15, 2014 at 11:56:48
Also when fanning paper… most folks do it holding one end and flicking etc through the the other…

I have it found very useful too to hold both (long) sides and curve the paper (long) sides in towards one another few times - so as to make in effect a mini trough of sorts… Do it both upwards and downwards… Have often found that more effective that then the usual fanning method.

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January 16, 2014 at 20:04:18
Thanks for your advice Dave. We have tried your suggestions but no go - it's off to the computer shop to buy another one!! Cheers, and have a good day.

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January 16, 2014 at 20:05:59
Thanks for your help with this. I think the printer has done its dash - its around 6 years old so time for a new one.

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January 16, 2014 at 20:08:03
Thank you Mike for your advice. We've tried different paper and fanning etc but I think its time for a new printer. Cheers.

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January 16, 2014 at 20:10:02
Thanks for your advice - tried fanning etc but nothing made a difference. Off to the shops to buy another one!

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